Banquet Supervisor

Omni Hotels & Resorts; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

Join a prestigious hotel as a Banquet Supervisor, where you will lead a team to deliver exceptional service during events. This role requires strong leadership skills, a commitment to customer satisfaction, and the ability to manage banquet operations effectively. If you have a passion for hospitality and experience in food and beverage, this is your opportunity to shine.

Qualifications

• At least three years of food and beverage experience.
• RAMP certification is required.
• Availability to work weekends and holidays.

Responsibilities

• Supervise servers and bartenders during events.
• Control all aspects of banquet functions execution.
• Ensure accurate billing and liquor consumption reports.

Skills

Customer Service

Communication

Team Coordination

Education

High school diploma or equivalent

Tools

Micros

Excel

Job description

Location

Omni Bedford Springs Resort & Spa

Join our award-winning team at the luxurious Omni Bedford Springs Resort & Spa. This destination combines rich history and historic charm with modern amenities, offering unparalleled service to travelers worldwide. Our associates enjoy a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about serving others, this could be your perfect match.

Job Description

Supervise servers and bartenders on the floor, ensure food presentation is neat, served on time, and coordinate all functions properly.

Responsibilities

1. ESSENTIAL FUNCTIONS:
2. Control all aspects of banquet functions execution.
3. Read and understand Banquet Event Orders (BEOs).
4. Supervise and coordinate banquet staff during food and beverage service.
5. Communicate effectively with culinary and management staff to ensure success.
6. Adhere to property policies and procedures.
7. Follow liquor liability laws.
8. Ensure accurate billing, including Micros and Delphi postings, and liquor consumption reports.
9. Assist in conducting staff and pre-function meetings.
10. Utilize computer skills (Outlook, Delphi, Excel).
11. Attend all property and department meetings.
12. Assist the Banquet Manager in departmental operations.
13. HOTEL SPECIFIC ESSENTIAL FUNCTIONS:
14. Know general property information and be able to answer guest questions.
15. Know the layout of the property and all meeting room names and locations.

Tools and Equipment

• Computer, coffee maker/urn, toaster, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, Micros.

Working Environment

• Indoor and outdoor hotel environments, including restaurant, lounge, and kitchen areas, with exposure to temperature extremes.
• Exposure to cleaning chemicals and food items.

Qualifications

• High school diploma or equivalent.
• At least three years of food and beverage experience.
• Excellent customer service skills.
• Pleasant and helpful personality.
• Availability to work weekends and holidays.
• Computer literacy.
• RAMP certification is required.