Banquet Staff- On-Call

Churchill Downs Incorporated; Florence (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Churchill Downs Incorporated operates Turfway Park Racing & Gaming in Northern Kentucky and is seeking a banquet/servers-focused role to deliver exceptional guest experiences at events. The position emphasizes setup, service, and adherence to BEO specifications in a busy entertainment venue.

Responsibilities include serving food and drinks, maintaining cleanliness, stocking and rotating items, and ensuring safety and quality standards are met across all service areas.

Qualifications

• Excellent guest service in a fast-paced environment.
• Ability to read, understand and implement BEO specifications.
• Stock, set up and rotate inventory and service items.
• Must be able to lift 25 pounds and stand for long periods.

Responsibilities

• Set up the banquet/event space per the BEO.
• Serve food to guests and handle related duties.
• Read and implement BEO requirements for events.
• Prepare buffets, tables, carts and service stations as directed.
• Circulate to provide excellent service and assist guests.
• Adhere to Food & Beverage safety/quality regulations.
• Maintain cleanliness and organization of service areas.

Skills

Guest service

Cash handling

Food & beverage service

Stocking inventory

Event setup

Job description

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Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated byChurchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to provide excellent guest service while working in a very fast-paced environment


• Serve food, beverages, or desserts to customers


• Proper cash handling including, greet and service guests at the registers, taking orders, and accepting payments, handling cash, debit and credit cards


• Replenish foods at serving stations


• Prepare food using standard formulas or following directions


• Clean counters, tables, and other equipment


• Inventory control: Stock and restock items as necessary


• Maintain the cleanliness and organization of banquet room, hallways, storage and service areas.


• Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.


• Set up the banquet room per the specification of BEO


• Reset room to original state after event has concluded or for the next event.


• Transport tables and equipment as well as report maintenance issues to management


• Additional duties can include assisting servers and providing requested information to guests.


• Prepare drinks according to recipes and specifications for patrons and fulfills cocktail servers’ orders in a timely manner.


• Responsible for cleanliness of the bar area.


• Assists with inventory control, stocking, and proper rotation of product.


• Responsible for preparing and selling all drinks on the menu and handling all transactions in accordance with cash handling policy.


• Responsible for set up and breakdown of bar area as well as side work and projects as necessary.


• Sanitation and health department regulations for safe handling of alcohol.


• Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training.


• Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur


• Provide excellent guest service to both internal and external guests


• Maintain current knowledge of daily menus and prices


• Ensure proper stock of product and supplies needed for service

Server:

• Set up event space according to the Banquet Event Order (BEO)


• Serve food to guests


• Read, understand and implement the listed specifications of the (BEO)


• Prepare buffets, tables, service carts, dessert and action stations per the BEO


• Circulate event or designated area to provide excellent service to guest


• Adhere to all Food and Beverage safety and quality regulations


• Providing excellent guest service and insuring guest satisfaction

REQUIRED SKILLS AND ABILITIES

• Must be able to lift 25 pounds


• Must be able to stand for long periods


• Must be able to work nights, weekends and holidays


• Must be at least 21 years old


• Must be able to obtain KHRC license

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.