IT Technician

Churchill Downs; Florence (KY); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Churchill Downs Incorporated is seeking an IT professional to work with the IT teams and end users to provide administration and support for all property operations hardware and software.

You will maintain gaming and POS applications, ensure regulatory compliance, and deploy standardized workstation configurations across sites. Strong English communication and 1–3 years IT experience are required.

Qualificações

• Must be able to effectively communicate in English both orally and written.
• Must possess 1-3 years in Information Technology.
• Experience understanding gaming system software applications; Aristocrat Oasis experience a plus.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.

Responsabilidades

• Provide administration and support for all property operation’s hardware and software.
• Maintain and support property-wide user-based computer applications, upgrades, and security (gaming, point of sale, etc.).
• Ensure computing systems operate in compliance with regulatory environments.
• Capture, deploy, and maintain standardized workstation configurations.
• Provide user support in system and software administration and usage.
• Coordinate maintenance schedules, backups, and downtime with users.
• Create and maintain technical documentation.
• Additional duties as assigned.

Conhecimentos

English communication

IT experience

Gaming software knowledge

Windows & SQL Server

Gaming processes knowledge

Interpersonal skills

Aristocrat Oasis

Formação académica

21+ years old

Ferramentas

Aristocrat Oasis

Descrição da oferta de emprego

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated byChurchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

This individual works with the IT Teams and end users to provide administration and support for all property operation’s hardware and software.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for timely and complete communications between corporate IT team and all property IT staff.
• Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc.
• Ensures computing systems are operating in compliance with the regulatory environments.
• Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
• Provides support to users in system and software administration and usage.
• Communicate and coordinates maintenance schedule, backups, and downtime to users.
• Creates and maintains technical documentation
• Additional duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Must be able to effectively communicate in English both orally and written
• Must possess 1-3 years in Information Technology.
• Experience understanding of gaming system software applications. Aristocrat Oasis gaming application experience a plus.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.

EDUCATION AND EXPERIENCE

• Must be at least 21 years of age
• Must be able to obtain gaming license(s) in jurisdictions where required.

Skills Required:

• Manage multiple requests and prioritize appropriately
• Attention to details and prompt follow up
• Excellent organizational and interpersonal skills

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.