Banquet Setup

Churchill Downs; Oak Grove (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Churchill Downs Oak Grove is seeking a Banquet Setup team member to coordinate and execute banquet setups before, during, and after events, ensuring spaces are prepared, maintained, and restored to meet event specifications and standards.

The role requires reading BEOs, communicating clearly with guests and team members, and coordinating with supervisors to manage last-minute changes in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hospitality or events preferred.
• Prior experience with audio visual equipment is a plus.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Clean, prepare and set banquet and meeting rooms according to BEOs, event specifications, guest requests, and Supervisor direction.
• Complete all required event setups and breakdowns in accordance with established standards.
• Ensure all meeting and event spaces are completely set and guest-ready at least 30 minutes prior to start time.
• Respond promptly to requested room or setup changes, with a 15-minute standard response time.
• Set up food and beverage buffet areas as directed or per BEO layout, ready for review by management.
• Refresh meeting breaks, beverage stations, and other service areas at least every 60 minutes or more.
• Maintain clean, organized function rooms, storage areas, equipment areas, and back-of-house spaces.
• Store banquet furniture, equipment, linens and supplies following events; follow safety procedures when handling equipment.
• Inspect equipment for proper working conditions and report issues to management.
• Deliver event-related messages or materials promptly per service standards.
• Assist guests and involve a supervisor for additional help or authorization when needed.
• Assist teammates with setup, breakdown, service and other tasks as needed.
• Follow Lost and Found procedures for items discovered in spaces.
• Perform other related duties as needed.

Skills

Read BEOs & instructions

Guest communication

Clarify guest requests

Basic math calculations

Task prioritization

Teamwork in events

Education

High School Diploma or Equivalent

Kentucky gaming/racing license eligible

Tools

Audio Visual Equipment

Job description

Select how often (in days) to receive an alert:

Pay Range: 17.00

Oak Grove: Oak Grove Racing, Gaming & Hotel (the "Property") is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

JOB SUMMARY

The Banquet Setup will coordinate and execute banquet setup activities before, during and after events to ensure event spaces are properly prepared, maintained, and restored in accordance with the event specifications and departmental standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean, prepare and set banquet and meeting rooms according to Banquet Event Orders [BEOs], event specifications, guest requests, and Supervisor direction
• Complete all required event setups and breakdowns in accordance with established company and departmental standards
• Ensure all meeting and event spaces are completely set and guest-ready at least 30 minutes prior to the scheduled start time
• Respond promptly to requested room or setup changes, with a standard response time of 15 minutes or less
• Set up food and beverage buffet areas as directed or as the BEO layout entails, ensuring setup is complete and ready for review by management
• Refresh meeting breaks, beverage stations, and other service areas at least every 60 minutes or more frequently as needed
• Maintain clean, organized, and professional function rooms, storage areas, equipment areas, and back-of-house evet spaces
• Properly store banquet furniture, equipment, linens, supplies and other materials following events; handling all mentioned items carefully and follow all established safety procedures when lifting, moving, setting, or storing equipment
• Inspect equipment for proper working conditions and promptly report damaged, broken or malfunctioning equipment to the appropriate management
• Deliver event-related messages or requested materials promptly and in accordance with departmental service standards
• Take appropriate action to assist guests with concerns and promptly involve a supervisor or manager when additional assistance or authorization is required
• Assist fellow team members with setup, breakdown, service and other operational responsibilities as needed
• Follow established Lost and Found procedures for any items discovered in meeting or event spaces
• Perform other related duties assigned based on operational and business needs

REQUIRED SKILLS AND ABILITIES

• Ability to read, understand and follow written instructions, Banquet Event Orders [BEOs], diagrams, event specifications and departmental communications
• Ability to communicate clearly and professionally, both verbally and in writing, with guests, clients, supervisors, and fellow team members
• Ability to understand guest and client requests and effectively communicate information in one-on-one and small-group settings
• Ability to perform basic mathematical calculations necessary to complete job duties, including counting quantities and determining appropriate setup requirements
• Ability to follow verbal and written instructions and complete assigned tasks accurately and efficiently
• Ability to prioritize tasks and adjust to changing event needs, timelines, and operational demands
• Ability to work effectively both independently and as part of a team in a fast-paced event environment

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Previous experience working in hospitality, entertainment, sports, or a similar environment.
• Prior experience with audio visual equipment setup and operation is a plus.
• Able to obtain and maintain a valid Kentucky gaming/racing license

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Regularly required to stand and walk for extended periods throughout the shift
• Frequently required to use hands and arms to handle, grip, carry, push, pull, position, and operate banquet equipment and supplies
• Frequently required to reach, bend, stoop, and perform repetitive physical movements associated with setting and breaking down event spaces
• Occasionally required to sit, kneel, crouch, climb or work in lower positions while completing setup, breakdown, cleaning, or storage tasks
• Regularly required to lift and/or move items weighing up to 25 pounds and frequently lift and/or move items weighing up to 50 pounds
• Must be able to safely maneuver furniture and equipment through function rooms, hallways, storage areas and other workspaces
• Must possess the visual ability necessary to safely perform job duties, including reading event documents and diagrams, identifying room and equipment conditions, and safely navigating events and storage areas

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.