Banquet Setup Supervisor - Banquets (Full-Time)

Sea Island Company; Sea Island (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

Sea Island Company in Georgia is seeking a Banquet Supervisor to coordinate and oversee all banquet set-up and breakdown processes. The ideal candidate will have previous supervisory experience in hospitality and excel in communication and detail-oriented tasks.

This role requires flexibility in scheduling, as you will manage multiple deadlines in a dynamic environment.

Qualifications

• Preferred three years Banquet experience.
• One year Supervisory experience in hospitality preferred.
• Ability to easily adapt to changes.

Responsibilities

• Direct and verify the proper set-up and breakdown of function areas.
• Monitor and report deficiencies in facilities.
• Ensure compliance with company and departmental standards.

Skills

Excellent communication skills

Ability to work under pressure

Detail-oriented

Flexible schedule

Education

High School Diploma or equivalent

Job description

Basic Job Function

Coordinate and inspect the set-up and breakdown of all Banquet, Catering, and Meeting facilities. Provide overall direction and leadership within the Banquet Set-up department and promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Use of Company Vehicle

Not required to drive a company vehicle.

Preferred Requirements

• Valid Georgia Driver’s License with acceptable driving record to pass a yearly Motor Vehicle Report (MVR)
• Company policy requires that one must be 21 years of age or older to drive a company vehicle
• Department of Transportation (DOT) certified

Minimum Requirements

• Preferred three (3) years Banquet experience
• One (1) year Supervisory experience, preferably in the hospitality industry
• High School Diploma or equivalent credentials preferred
• Excellent communication skills, both written and verbal
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities

• Direct and verify the proper set-up and break down of all function areas as required by banquet event orders
• Work closely with Audio Visual, Conference Services, and Banquet Service staff to ensure total compliance with function organizers needs
• Ensure that all meeting rooms are refreshed on breaks
• Monitor the Banquet, Catering, and Meeting room facilities for any Housekeeping or Engineering needs and report deficiencies to appropriate department
• Monitor inventories of all required materials and order as necessary
• Uphold all company and departmental standards and policies by holding all staff accountable fairly and consistently
• Schedule staff in accordance with labor standards
• Monitor and verify employee time for payroll and overtime purposes on a weekly basis
• Oversee the training of all new hires in accordance with the Task Inventory/Task Breakdowns
• Develop other supervisors and staff within the banquet set up team
• Monitor the Banquet House person and the cleanliness of all function space
• Develop diagrams for functions as necessary and to the function sheet specifications
• Must be able to make decisions on the spot using sound judgment and coordinate the movement of equipment to multiple locations
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using guest/member cards
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy