Banquet Setup/Houseperson

Hilton Rosemont/Chicago O'Hare; Des Plaines (IL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Retirement plan

Pre-paid legal services

Short-term disability

Employee assistance program

Job summary

Hilton Rosemont/Chicago O'Hare in Des Plaines, IL, seeks a Banquet Houseperson/Banquet Set-Up to set up, clean and maintain meeting and banquet rooms according to hotel management standards.

You will move and arrange tables, chairs and equipment and assist with service duties, ensuring room readiness and orderly pre-function spaces. The role supports seamless banquet operations within the hotel.

Responsibilities

• Set up, clean and maintain meeting and banquet rooms per hotel standards.
• Move and arrange tables, chairs, risers, and equipment safely.
• Assist with serving duties and replenish water and supplies as needed.
• Keep service corridors and storage areas clean, organized, and unobstructed.

Job description

Description

TITLE

Banquet Houseperson/Banquet Set-Up

DEPARTMENT

Banquets

REPORTS TO

Banquet Manager

Job Summary

Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.

Essential Functions

• Properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors. Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required. Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required.
• Service every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary. Straighten all chairs. Replenish water requirements as specified or requested.
• On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed.
• Upon customer request, locate and deliver convention material to designated location. Perform other duties as requested, such as moving furniture in and about the hotel.

Supportive Functions

• Relay any problem situations or damaged areas to Banquet Management in a timely manner for immediate action.
• Perform other duties as requested, such as moving office furniture and cleaning carpet and chairs.

Requirements

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Pay

$20.75 - $24.41 per hour

This position has a fixed starting rate established by the applicable collective bargaining agreement.

Benefits

• Paid time off, including:
  • Paid holidays
  • Sick leave
  • Vacation: 40 hours after first year of service
• Health benefits:
  • Medical coverage through the Local 450 Unite HERE Health & Welfare Plan
  • Dental coverage through the Local 450 Unite HERE Health & Welfare Plan
• Retirement benefits:
  • Participation in the Local 450 Unite HERE Retirement Fund (pension plan)
• Additional benefits:
  • Pre-paid legal services
  • Short-term disability and life insurance (per collective bargaining agreement)
  • Employee Assistance Program (EAP)

Benefits eligibility and coverage levels are governed by the applicable benefit plans and collective bargaining agreement.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws