Banquet Setup Attendant

Sanibel Harbour Marriott Resort and Spa; The Island at Shell Point (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Vacation and sick/personal time off

401(k)

Travel benefits

Short-term disability.

Long-term disability.

401(k).

Travel benefits.

Job summary

A premier resort in Florida is seeking a Banquet Setup Houseperson to maintain and organize banquet service areas, ensure timely setup for functions, and uphold high standards of guest service. The ideal candidate will possess strong attention to detail, the ability to multitask, and a commitment to teamwork. Benefits include competitive salary and various insurance options, along with flexible spending accounts and travel benefits.

Qualifications

• Ability to speak, read, write and understand English.
• Competence in accurate mathematical calculations.
• Strong communication and problem-solving skills.

Responsibilities

• Maintain and organize all banquet service and storage areas.
• Prepare function space for catered and convention functions.
• Setup and teardown function spaces properly and efficiently.
• Handle hotel property safely and securely with proper safety procedures.
• Set up and tear down function spaces efficiently.
• Sanitize banquet areas and remove trash.
• Assist guests with requests and follow Banquet Event Orders.
• Perform general equipment maintenance.

Skills

Attention to detail

Teamwork

Customer service

Multitasking

Problem solving

Customer service

Time management

Education

High School Diploma preferred

Job description

Advertisement

The Banquet Setup Houseperson will maintain and organize all banquet service and storage areas. As well as prepare function space for catered and convention functions.

Responsibilities

• Report to work on time and in complete uniform prepared for the shift.
• Prepare function space for catered and convention functions in a timely manner.
• Maintain, clean, and organize all banquet functions, service, and storage areas.
• Maintain proper handling of Hotel property and equipment while maintaining proper safety and security procedures.
• Setup and teardown function spaces properly and efficiently.
• Sanitize function areas and back of house areas. Remove trash to the dumpster.
• Maintain organize equipment in storage areas during function setups and teardowns.
• Assist guests with all requests.
• Follow events through agenda (Banquet Event Order) to service areas and guests.
• General repair to equipment.

Qualifications

Education

• High School Diploma preferred but not required.

Skills Required

Must be able to:

• Speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm, and resolving problems using sound judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess basic typing skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.

Physical Demands

Must be able to:

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Stand, sit or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Use, carry and operate all necessary office equipment using finger dexterity.
• Communicate with employees, managers, subordinates, and guests through verbal communication, hearing ability, and visual acuity.
• Visually look at a computer for extended periods of time.
• Adapt to moderate temperatures in the hotel as the thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

Success Criteria

Team Player

• Demonstrates co-operation within the team and with other departments.
• Listens carefully and works well with others.
• Has a positive influence on others in the team and clearly enjoys working with people.

Guest Focused

• Anticipates guests’ needs and is sensitive to people from all cultures.
• Has a natural, warm smile and a friendly and passionate approach.
• Demonstrates confidence, helpful, and genuine behavior with internal and external guests.

Delivers their Best

• Has energy and sense of urgency for his/her work.
• Resourceful, make things happen, and looks for ways to work more efficiently.
• Always looks their best and acts appropriately (e.g. approaching guests, body language)

Composed

• Able to stay calm under pressure.
• Demonstrates maturity and ability to cope with the unexpected.
• Never lets personal feelings interfere with delivering the highest standards.

Trustworthy and responsible

• Excellent records of attendance and punctuality.
• Is reliable and demonstrates the ability to work without supervision.
• Demonstrates a high level of personal integrity, honesty, and trust.

Time Management

• Uses his/her time effectively and efficiently; values time concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Makes decisions in a timely manner.

Listening

• Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Candidates must have open availability to work nights, weekends, and holidays.

Benefits

• Competitive salary.
• Health insurance.
• Dental insurance
• Vacation and sick/personal time off.
• Flexible spending accounts (medical and dependent care)
• Company-paid basic life insurance.
• Short-term disability.
• Long-term disability.
• 401(k).
• Travel benefits.