Banquet Setup & Guest Service Specialist

Grand Falls Casino Resort, LLC; Larchwood Township (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Grand Falls Casino & Golf Resort in Iowa is seeking a Banquets Houseman to assist in setup and tear-down of furnishings for GFCR banquet events while delivering excellent customer service among team members and guests. The role emphasizes teamwork with other departments, maintaining equipment, and assisting in event operations, including staffing tasks and ensuring adherence to BEO specs.

The position requires heavy lifting and offers exposure to food and beverage operations within a dynamic

Qualifications

• Alcohol awareness required.
• Certified-Tips certification provided by Grand Falls.

Responsibilities

• Setup and strike banquet rooms per BEO specs.
• Support a team atmosphere with colleagues and supervisors.
• Maintain cleanliness and care of equipment; report repairs.
• Cross-train across food and beverage areas.
• Schedule culinary staff and monitor payroll costs.
• Set food product specifications for all outlets.
• Heavy lifting is required.

Skills

Customer service

Teamwork

Communication

Job description

Grand Falls Casino & Golf Resort in Iowa is seeking a Banquets Houseman to assist in setup and tear-down of furnishings for GFCR banquet events while delivering excellent customer service among team members and guests. The role emphasizes teamwork with other departments, maintaining equipment, and assisting in event operations, including staffing tasks and ensuring adherence to BEO specs.

The position requires heavy lifting and offers exposure to food and beverage operations within a dynamic