Banquet Setup & Guest Experience Specialist

Island Hospitality Management

Springfield (VA)

On-site

USD 30,000 - 42,000

Full time

40 hours ago
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Benefits offered by this job

Healthcare benefits
Dental & Vision insurance
401(k) plan
Paid time off
Employee discounts

Job summary

Island Hospitality Management is seeking a Banquet Houseperson to maintain the cleanliness and presentation of banquet facilities, assist with event setup and service, and support post-event operations. You will help ensure guest-ready spaces and collaborate with banquet, kitchen, housekeeping, and front desk teams to deliver a seamless guest experience in our Virginia venues.

Responsibilities include setting up and breaking down spaces per BEOs, stocking service areas, assisting with buffets,

Qualifications

  • Be readily available, approachable, and professional when interacting with guests.

Responsibilities

  • Set up, arrange, and break down banquet rooms, meeting spaces, and event areas according to BEOs and hotel standards.
  • Arrange tables, chairs, linens, staging, dance floors, and other event equipment.
  • Ensure banquet spaces are clean, stocked, and guest-ready before events.
  • Assist with food and beverage service at banquets and support servers during events.
  • Support post-event cleanup and equipment storage.
  • Coordinate with related teams to ensure smooth service.
  • Follow safety, sanitation, and hotel policies during service.

Skills

Guest interaction
Proactive service
Team collaboration
Problem solving
Physical stamina

Job description

Island Hospitality Management is seeking a Banquet Houseperson to maintain the cleanliness and presentation of banquet facilities, assist with event setup and service, and support post-event operations. You will help ensure guest-ready spaces and collaborate with banquet, kitchen, housekeeping, and front desk teams to deliver a seamless guest experience in our Virginia venues.

Responsibilities include setting up and breaking down spaces per BEOs, stocking service areas, assisting with buffets,

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