Banquet Setup & Guest Experience Specialist

HHM Hotels; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels seeks a Banquet House Attendant in Fort Lauderdale to set up, break down, and service meeting spaces in line with guest service and sustainability standards. You will transport staging and furniture safely, maintain room cleanliness, and respond to guest requests while upholding safety rules.

This full-time role requires availability for varied shifts including holidays and weekends, with benefits including health insurance, paid time off, 401k with company match, daily pay, and

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsibilities

• Set up meeting rooms according to banquet event orders to meet guest expectations.
• Transport staging, tables, chairs, and other items safely using proper equipment.
• Break down meeting rooms and return items neatly to storage.
• Maintain cleaning schedule for meeting rooms and ballrooms to keep them presentable.
• Respond to guest requests for changes in room setup and assist with information requests.
• Handle guest complaints or escalate to supervisor when needed.
• Follow safety practices and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Education

High School diploma or equivalent

Job description

HHM Hotels seeks a Banquet House Attendant in Fort Lauderdale to set up, break down, and service meeting spaces in line with guest service and sustainability standards. You will transport staging and furniture safely, maintain room cleanliness, and respond to guest requests while upholding safety rules.

This full-time role requires availability for varied shifts including holidays and weekends, with benefits including health insurance, paid time off, 401k with company match, daily pay, and