Banquet Event Setup Specialist

Hyatt Hotels Corporation; Bethesda (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Health insurance (Medical, Dental, VIs

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel discounts

Commuter benefits

Wellness program

Educational/professional development

Referral bonus

Job summary

HHM Hotels is seeking a banquet setup team member to prepare meeting spaces according to event orders, transport and arrange items, and restore rooms after events. You will work on site, stand for long periods, lift up to 50 pounds, and respond to guest requests with professionalism.

We offer competitive wages for full time and part time roles, medical/dental/vision plans, 401k, paid time off, travel discounts, commuter benefits, and development opportunities to grow within the Hyatt family.

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsibilities

• Set up meeting rooms according to banquet event orders and documents to ensure set up meets guest expectations.
• Transport heavy materials such as staging, tables, chairs, dance floors, etc., safely with proper equipment.
• Break down meeting rooms and return items to storage.
• Maintain cleaning schedule of meeting rooms and ballrooms and ensure rooms are presentable at all times.
• Respond to guest requests for service changes in room setup and assist with information requests.
• Handle guest complaints personally or escalate to supervisor as needed.
• Practice safe work habits and follow MSDS/OSHA standards.
• Perform other duties as requested by management.

Skills

Banquet setup

Customer service

Education

High School diploma or equivalent

Job description

HHM Hotels is seeking a banquet setup team member to prepare meeting spaces according to event orders, transport and arrange items, and restore rooms after events. You will work on site, stand for long periods, lift up to 50 pounds, and respond to guest requests with professionalism.

We offer competitive wages for full time and part time roles, medical/dental/vision plans, 401k, paid time off, travel discounts, commuter benefits, and development opportunities to grow within the Hyatt family.