Banquet Setup/Breakdown-Spartanburg Marriott

Mainsail Lodging & Development; Spartanburg (SC); Presencial; USD 17.000 - 29.000; Jornada completa

Descripción de la vacante

Mainsail Lodging & Development in Spartanburg, SC is seeking enthusiastic Banquet Set Up team members to help deliver Marriott-standard service with warmth and precision.

You will assist with table and chair setups, coordinate with managers on inventory, greet guests, handle special requests, and uphold confidentiality and professionalism in a fast-paced hotel environment. Previous hospitality experience is preferred.

Formación

• High School diploma or higher required.
• Excellent customer service and communication skills.
• Ability to use tablets or iPads and technology.
• Hospitality experience preferred.

Responsabilidades

• Assist banquet personnel with setup of tables and chairs.
• Acknowledge guests with warm greetings in public spaces.
• Follow scheduled shifts, breaks, and lunch requirements.
• Report equipment issues and inventory needs to management.
• Assist guests with special requests and maintain guest confidentiality.
• Maintain cleanliness and order of work areas and closets.

Conocimientos

Customer service

Excellent communication

Technology use

Teamwork

Educación

High School diploma or higher

Herramientas

Tablets/iPads

Descripción del empleo

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Marriott standards under the franchise of Mainsail Lodging & Development.

Essential Functions

• Acknowledge guest in all public spaces with a warm and friendly greeting

• Assist with banquet function of the hotel to include set up of tables and chairs

• Follow scheduled shifts and follow break and lunch requirements

• Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas

• Assist guest with any specials requests

• Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens

• Professional communication while using technology

• Respect all guests, team members, and management by maintaining a positive, friendly attitude

• Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name

• Maintain guest confidentiality following all hotel procedures

• Report any suspicious activity or unusual items in room

• Report any irregular behavior from guests in public areas and/or in rooms

• Ability to take initiative and handle assignments with limited supervision

• Follow all hotel policies and procedures as outlined in the team member handbook

• Maintain cleanliness and order of work area such as closets, carts, and housekeeping office

• Perform other duties as management requests to service our guests.

Education & Experience

• High School diploma or higher

• Previous hospitality experience preferred

• Excellent customer service skills

• Excellent communication skills, both verbal and written

• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to stand for extended periods of time

• Ability to squat and bend

• Ability to communicate clearly

• Corrected vision to normal range

• Ability to work long hours as needed

• Ability to lift/push/pull 50 lbs.

Mental Demands

• Make sound judgments quickly

• Work on multiple tasks, making appropriate progress towards deadlines

• Able to work independently, take direction, and provide direction to others

• Manage differing personalities within the office, the hotel, and the community

• Maintain the highest degree of confidentiality

• Ability to work effectively in stressful, high pressure situations

• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.