3rd shift Floor/Maintenance Technician - Spartanburg Marriott

Trilith Guesthouse; Spartanburg (SC); On-site; USD 17,000 - 28,000; Full time

Job summary

Mainsail Lodging and Development is seeking a Floor/Maintenance Technician for Trilith Guesthouse in Spartanburg, SC to perform floor care, maintenance, and respond to guest requests. The role requires experience with floor machines, plumbing knowledge, and strong guest service; you will work on equipment, safety, and communicate with guests.

You must be able to lift 50 lbs, work long hours, have a high school diploma or higher, and collaborate with a team to maintain the property to Mainsail

Qualifications

• Knowledge of power equipment and floor machines.
• Experience in hotel maintenance or hospitality maintenance.
• Excellent written and verbal communication skills.
• Strong customer service abilities.
• Comfort with tablets and computers.
• Team-oriented with collaborative spirit.
• Basic plumbing knowledge.
• Willingness to work long hours when needed.
• High school diploma or higher.

Responsibilities

• Perform floor care and maintenance on hard surfaces and carpet.
• Clean and maintain floor equipment.
• Address guest maintenance requests promptly.
• Conduct property tours; remove debris and check lighting.
• Repair and perform preventative maintenance on plumbing and equipment.
• Report emergencies and safety hazards immediately.
• Keep maintenance areas organized and stocked.
• Promote safety and collaborate across departments.
• Communicate daily activities and work orders to shifts.
• Interact with guests to resolve issues professionally.
• Adhere to company standards and regulations.
• Other duties as assigned.

Skills

Floor equipment

Carpet cleaners

Maintenance experience

Communication skills

Customer service

Tablet skills

Team player

Plumbing knowledge

Fire alarm systems

High school diploma

Education

High school diploma or equivalent

Tools

Floor machines

Carpet cleaners

Vacuum equipment

Push sweeper

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

The Floor/Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This person is also responsible for handling guest requests and other work orders as assigned. They are responsible for performing the job in a safe and efficient manner.

What you have

• Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
• Experience in hotel building systems, or hospitality related maintenance field
• Excellent communication skills, in written and verbal formats
• Strong customer service skills
• Technology skills. The ability to use tablets, iPads, and computers
• Eagerness to work on a team and achieve goals and complete projects together
• Basic knowledge in plumbing, and fire alarm systems
• Ability to work long hours if needed
• A strong sense of ownership in everything that you do
• High school diploma, equivalent, or higher

What you'll do

• Performs all types of floor care and maintenance throughout the hotel, include hard surfaces and carpeting.
• Cleans and performs routine maintenance on floor equipment.
• Handle and complete guest maintenance requests in a timely fashion
• Do periodic property tours and exterior perimeter for debris and trash removal and lighting examination
• Perform repair and preventative maintenance on plumbing, vacuum, and other equipment throughout the hotel
• Report emergencies and safety hazard immediately and assist with safety concerns
• Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies
• Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide
• Communicate daily activities and work orders to other shifts using approved communication methods and standards
• Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards
• Comply with Mainsail Lodging and Development's standards and regulations to encourage safe and efficient hotel operations
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.