3rd shift Floor/Maintenance Technician - Spartanburg Marriott

Mainsail Lodging & Development; Spartanburg (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

Mainsail Lodging & Development is seeking a Floor/Maintenance Technician to support hotel operations. You will perform floor care on multiple surfaces, maintain cleaning equipment, and address guest maintenance requests with professionalism.

You will work with a team to ensure safety, efficiency, and high service standards across the property. A strong sense of ownership and reliable teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Experience in hotel maintenance or related field.
• Ability to operate floor care equipment and perform routine maintenance.
• Excellent communication and customer service skills.

Responsibilities

• Performs floor care and maintenance across the hotel, including hard surfaces and carpeting.
• Cleans and maintains floor equipment.
• Handle guest maintenance requests promptly.
• Conduct periodic property tours for debris, lighting and safety checks.
• Repair and preventive maintenance on plumbing and equipment.
• Report emergencies and safety hazards immediately.
• Maintain a clean, organized maintenance area and inventory.
• Communicate daily activities and work orders to shifts.
• Interact with guests professionally to resolve issues in line with Mainsail standards.

Skills

Power equipment use

Floor care

Communication

Customer service

Technology proficiency

Teamwork

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Tools

Tablets/iPads

Computers

General maintenance tools

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Floor/Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This person is also responsible for handling guest requests and other work orders as assigned.They are responsible for performing the job in a safe and efficient manner.

What you have

• Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
• Experience in hotel building systems, or hospitality related maintenance field
• Excellent communication skills, in written and verbal formats
• Strong customer service skills
• Technology skills. The ability to use tablets, iPads, and computers
• Eagerness to work on a team and achieve goals and complete projects together
• Basic knowledge in plumbing, and fire alarm systems
• Ability to work long hours if needed
• A strong sense of ownership in everything that you do
• High school diploma, equivalent, or higher

What you’ll do

• Performs all types of floor care and maintenance throughout the hotel, include hard surfaces and carpeting.
• Cleans and performs routine maintenance on floor equipment.
• Handle and complete guest maintenance requests in a timely fashion
• Do periodic property tours and exterior perimeter for debris and trash removal and lighting examination
• Perform repair and preventative maintenance on plumbing, vacuum, and other equipment throughout the hotel
• Report emergencies and safety hazard immediately and assist with safety concerns
• Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies
• Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide
• Communicate daily activities and work orders to other shifts using approved communication methods and standards
• Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards
• Comply with Mainsail Lodging and Development’s standards and regulations to encourage safe and efficient hotel operations
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.