Banquet Setup and Guest Services Associate

Shaner Hotels; Key Largo (FL); On-site; USD 19,286 - 27,552; Full time

Job summary

Shaner Hotels in Key Largo is seeking a banquet setup and service associate to support event planning and execution. You will assist with setting up and breaking down function spaces, refresh banquet rooms during events, maintain cleanliness of equipment, and ensure safety practices throughout service.

You will collaborate with team members to deliver outstanding guest experiences and stay informed about hotel amenities and local attractions.

Qualifications

• Prior experience in hospitality or events preferred.
• Familiarity with banquet room setups (theater, classroom, U‑shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team-first attitude.
• Knowledge of local attractions and events is a plus.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

Skills

Hospitality experience

Communication

Team player

Flexibility

Customer service

Job description

Shaner Hotels in Key Largo is seeking a banquet setup and service associate to support event planning and execution. You will assist with setting up and breaking down function spaces, refresh banquet rooms during events, maintain cleanliness of equipment, and ensure safety practices throughout service.

You will collaborate with team members to deliver outstanding guest experiences and stay informed about hotel amenities and local attractions.