Banquet Server: Elevate Guest Experience

Shaner Hotels; Key Largo (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Shaner Hotels is seeking a Banquet Server to support events and banquets at Playa Largo Resort & Spa in the Florida Keys. You will set up tables, take and serve beverage and food orders, and maintain clean work areas in accordance with hotel standards and group requirements.

The role requires previous banquet/hospitality experience, strong guest communication skills, and the ability to work flexible schedules including weekends and holidays. Bilingual English/Spanish is a plus.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• The Banquet Server ensures quality customer service to our guests during events and banquets.
• Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.
• Handle guest complaints, ensuring guest satisfaction.

Skills

Guest communication

Hospitality

Bilingual English/Spanish

Education

High school diploma or equivalent

Some college preferred

Job description

Shaner Hotels is seeking a Banquet Server to support events and banquets at Playa Largo Resort & Spa in the Florida Keys. You will set up tables, take and serve beverage and food orders, and maintain clean work areas in accordance with hotel standards and group requirements.

The role requires previous banquet/hospitality experience, strong guest communication skills, and the ability to work flexible schedules including weekends and holidays. Bilingual English/Spanish is a plus.