Banquet Set-Up / Van Driver

Pyramid Burlington Management; Marlborough (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Lucrative bonus programs

Job summary

Pyramid Global Hospitality is seeking a dependable Banquet Setup Attendant / Van Driver for the Embassy Suites by Hilton Boston Marlborough. The role involves safely transporting guests and assisting with setup, breakdown, and maintenance of banquet spaces. Strong service orientation and team collaboration are essential.

Hours are Monday through Thursday, 3:00 PM to 7:00 PM. Ideal candidates have customer service experience and a valid driver0s license, with a focus on delivering exceptional

Qualifications

• One year of customer service experience preferred.
• Valid driver0s license and clean driving record.
• Able to lift, move, and position tables, chairs, and equipment.
• Able to work independently and as part of a team.
• Strong customer service and communication skills.
• Dependable, punctual, and flexible.
• Professional appearance and positive attitude.
• Comfortable in a fast-paced hotel environment.

Responsibilities

• Set up meeting and banquet rooms according to event specifications.
• Arrange tables, chairs, linens, and other equipment as needed.
• Assist with moving and positioning tables, chairs, and banquet equipment.
• Prepare meeting rooms prior to events and assist with breakdown after events.
• Keep banquet areas, storage areas, and equipment clean and organized.
• Assist the banquet team with additional tasks as needed.
• Respond to guest and event needs in a timely and professional manner.
• Work closely with the hotel team to ensure meeting and event spaces are ready for guests.

Skills

Customer service

Driving

Teamwork

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.

• Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few.

What you will have an opportunity to do:

Job Description We are looking for a dependable and team-oriented Banquet Setup Attendant / Van Driver to join our hotel team. This position is responsible for safely transporting guests as needed while also assisting with the setup, breakdown, and maintenance of our banquet and meeting spaces. The ideal candidate is friendly, reliable, comfortable working independently, and able to provide excellent service to our guests

Monday through Thursday, 3:00 PM - 7:00 PM

Banquet Setup Responsibilities:

• Set up meeting and banquet rooms according to event specifications.
• Arrange tables, chairs, linens, and other equipment as needed.
• Assist with moving and positioning tables, chairs, and banquet equipment.
• Prepare meeting rooms prior to events and assist with breakdown after events.
• Keep banquet areas, storage areas, and equipment clean and organized.
• Assist the banquet team with additional tasks as needed.
• Respond to guest and event needs in a timely and professional manner.
• Work closely with the hotel team to ensure meeting and event spaces are ready for guests.

Qualifications

• Valid driver's license and a safe driving record.
• Previous hotel, banquet, hospitality, or customer service experience preferred.
• Ability to safely lift, carry, and move tables, chairs, and other banquet equipment.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Dependable, punctual, and flexible.
• Professional appearance and positive attitude.
• Must be comfortable working in a fast-paced hotel environment.

Additional hours may be available based on hotel and event needs.

What are we looking for?

Qualifications:

• At least one year in a customer service role with high guest interaction
• Clean Driving Record

Compensation:

$18 - $18

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.