Banquet Set-up Attendant

BENCHMARK; Auburndale (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Boston Marriott Newton, part of Pyramid Global Hospitality, is seeking a Banquet Set-Up Attendant. You will direct setup, prepare banquet rooms, and tear down after events, ensuring a smooth guest experience.

The role requires attention to detail, effective communication, and teamwork in a fast-paced hotel environment. Work involves moving equipment, cleaning spaces, and supporting culinary and stewarding staff, with a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Must be 18 years or older and able to follow instructions.
• Highly detail oriented with accuracy in setup and cleanup.
• Excellent communication and teamwork in a fast-paced environment.
• Flexible schedule including evenings, weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Assemble and arrange conference equipment in rooms per event order.
• Thoroughly clean classrooms and ballrooms; restock meeting room supplies.
• Refresh rooms during breaks and move convention materials as needed.
• Assist with setup and teardown of banquet spaces and events.
• Resolve guest issues and maintain positive relations with staff.

Skills

Communication

Teamwork

Attention to detail

Problem solving

Adaptability

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality. At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more. Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today.What you will have an opportunity to do:We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.Refreshes meeting rooms during meal and coffee breaksCompletes special projects as directed by department management.Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suitesBus tables and re-set them as neededResolve guests’ issues and create an amazing experienceCommunicate and maintain a positive relationship with culinary and stewarding staffMaintain an awareness of all functions, events and meetings taking place at any given timeWhat are we looking for?Someone who is at least 18 years of ageSomeone who can accurately follow instructions, both verbally and writtenSomeone who is highly detailed orientatedSomeone comfortable working in a fast-paced environmentSomeone with excellent communication skillsSomeone who thrives in working in a teamwork environmentSomeone with a flexible schedule that may include evenings, weekends and holidaysSomeone who is a problem solverSomeone with a passion for creating an exceptional experience for all guestsSomeone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.Someone who is able to bend, squat, push and pull frequentlyCompensation:$19.50-$20.50Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.