Banquet Set-up

Grand Geneva Resort & Spa; Town of Lyons (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free meals every shift

Discounted Gym Membership

Room discounts at Marcus Hotels & Resorts

Flexible scheduling

Medical, dental, and vision insurance

Paid time off

Job summary

Grand Geneva Resort & Spa in Wisconsin is looking for a Banquet Set Up team member to prepare event spaces for a memorable guest experience. Responsibilities include setting up tables, cleaning, and maintaining banquet facilities. Ideal candidates should be able to work flexible schedules and lift up to 100 lbs. The position offers various benefits including discounted gym membership, room discounts, and medical insurance after 30 days.

Qualifications

• Must be able to work varied schedules, including nights, weekends, and holidays.
• Must be able to lift and carry up to 100 lbs.
• Previous hospitality/customer service experience preferred.

Responsibilities

• Set up banquet spaces as per Banquet Event Order (BEO).
• Maintain cleanliness of banquet facilities, including cleaning carpets.
• Aid in serving guests as necessary.

Skills

Attention to detail

Ability to work under pressure

Customer service

Basic knowledge of food and beverage service standards

Education

High school diploma

Job description

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set Up team member at the Grand Geneva Resort & Spa, your role is to prepare event spaces by setting up tables and chairs, cleaning and vacuuming carpets, and ensuring everything is guest-ready for a memorable event.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Set up banquet spaces as per Banquet Event Order (BEO) and provide customer service per contract.
• Assist in maintaining and coordinating banquet rooms, including setup, upkeep, breakdown, and cleaning.
• Maintain banquet facility cleanliness by cleaning and vacuuming carpets.
• Work reliably in a 24-hour operation, accommodating varied schedules and high-pressure situations.
• Aid in serving guests as necessary and understand event setup requirements.
• Organize and restock linen room and supplies, attending mandatory department meetings and trainings.
• Uphold quality and service standards.
• Perform additional duties and projects as assigned.

What do you bring to the role?

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Must be able to lift, push, pull and/or carry 100 lbs.
• Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
• Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times
• Ability to obtain any government required licenses or certification.
• Previous hospitality/customer service experience and a high school diploma are preferred.

What's in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.