Banquet Server

HHM Hotels; Glastonbury (CT); On-site; USD 26,000 - 38,000; Full time

Job summary

HHM Hotels in Connecticut is seeking a Banquet Server to set up banquet rooms and serve meals and beverages according to guest expectations.

You’ll join a team that prepares for events, attends pre-event roll calls, and ensures guest satisfaction through attentive service. The role requires standing, occasional lifting, and compliance with safety standards. Work includes holidays and weekends.

Qualifications

• High School diploma or equivalent.
• Food service experience is a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function specifics.
• Serve food and beverages as directed to ensure consistency.
• Replenish beverages and check guest satisfaction.
• Clear dishes as courses finish.
• Address guest requests and resolve complaints.
• Follow laws and company policy for serving alcohol.
• Follow safety rules and wear PPE.
• Perform additional duties as needed.

Skills

Food service

Menu knowledge

Education

HS diploma

Job description

Opportunity: Banquet Server

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Captain – Assistant Banquet Manager –Banquet Manager

Your Focus

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels