Banquet Server

The Plaza Hotel Pioneer Park; El Paso (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

The Plaza Hotel Pioneer Park is seeking a Banquet Server to support events with setup, food and beverage service, and guest satisfaction. You will work with supervisors to ensure smooth function execution and uphold service standards.

Responsibilities include attending pre-event roll calls, serving according to instructions, replenishing beverages, and promptly clearing courses while addressing guest requests and safety guidelines.

Qualifications

• High School diploma or equivalent required or preferred.
• Food service experience is a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function specifics and guest expectations.
• Serve food and/or beverage in the order and to supervisor's expectations for consistency.
• Replenish beverages and check guest satisfaction.
• Promptly remove dishes as courses are completed.
• Respond to guest requests and resolve complaints.
• Abide by all state, federal and corporate alcohol service requirements.
• Practice safe work habits and follow MSDS/OSHA standards.
• Perform other duties as requested by management.

Skills

Food service experience

Menu knowledge

Guest service

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Banquet Server

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Captain - Assistant Banquet Manager - Banquet Manager

Your Focus

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Work Environment and Context

Work schedule varies and will include working on holidays and weekends.

• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.