Banquet Set Up

The Ray Hotel Delray Beach Curio Collection by Hilton; Delray Beach (FL); Presencial; USD 18 000 - 29 000; Tempo integral

Resumo da oferta

The Ray Hotel Delray Beach Curio Collection by Hilton is seeking an enthusiastic Banquet Set Up Associate to prepare meeting spaces in line with guest service and sustainability standards. Responsibilities include setting up rooms per banquet event orders, transporting and arranging heavy equipment, breaking down spaces, and keeping rooms clean and presentable for every event.

You will respond to guest requests, handle issues professionally, observe safety guidelines, and support the team on

Qualificações

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsabilidades

• Set up meeting rooms according to banquet event orders and documents.
• Transport heavy materials such as tables, chairs, and staging to meeting rooms using proper equipment.
• Break down meeting rooms and return banquet items to storage.
• Maintain cleaning schedule and ensure rooms are presentable at all times.
• Respond to guest requests for service and changes in room set up.
• Handle guest complaints personally or escalate to supervisor if needed.
• Follow safety guidelines and wear protective equipment as required.
• Perform other duties as requested by management.

Conhecimentos

Customer service

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Opportunity: Banquet Set Up

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Opportunity: Banquet Set Up

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Server – Banquet Captain – Banquet Manager

Your Focus

• Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.
  

Your Background and Focus

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It