Banquet Set Up

HHM Hotels; Delray Beach (FL); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

HHM Hotels is seeking a Banquet Set Up professional to prepare and reset banquet spaces, ensuring guest satisfaction and flawless event execution.

Responsibilities include set up, teardown, and assisting guests with requests. Prior banquet setup or customer service experience is preferred; high school diploma or equivalent is recommended. This is an on-site role with varying shifts, including weekends and holidays.

Qualificações

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsabilidades

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport materials such as tables and chairs safely using proper equipment.
• Break down meeting rooms and return items to storage in an organized fashion.
• Maintain cleaning schedule of meeting rooms and ballrooms to keep them presentable.
• Respond to guest requests for service and assist with information about other hotel areas.
• Handle guest complaints personally or seek supervisor assistance when needed.
• Follow safety guidelines and wear protective equipment as required.
• Perform other duties as requested by management.

Conhecimentos

Banquet setup

Customer service

Formação académica

High School diploma

Descrição da oferta de emprego

Opportunity: Banquet Set Up

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Server - Banquet Captain - Banquet Manager

Your Focus

• Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Focus

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels