Banquet Services Supervisor

Theuniversityunion; Albuquerque (NM); On-site; USD 18,000 - 25,000; Full time

Job summary

Isleta Resort and Casino in Albuquerque is seeking a Banquet Operations Supervisor to oversee day-to-day banquet activities, ensure world-class guest service, and maintain staffing levels to meet business needs. The role requires a high school diploma, 2–3 years banquet experience, and 6 months supervisory experience; candidates must meet licensing requirements and be able to work a flexible schedule.

You will coordinate with multiple departments, review guest billings, and supervise POS

Qualifications

• High School Diploma or GED required.
• 2–3 years banquet experience required.
• 6 months supervisory experience preferred.
• Must have OSHA and beverage law knowledge.

Responsibilities

• Resolve guest issues promptly and professionally.
• Coordinate with departments to ensure smooth service delivery.
• Review and process billings with guests.
• Operate POS system for staff checks and shift resets.
• Coordinate logistics with group and catering services.

Skills

Customer service

Communication

Supervisory experience

POS/Cash handling

Microsoft Office

Education

High School Diploma or GED

Banquet experience (2–3 years)

Supervisory experience (6 months)

OSHA and beverage law knowledge

Tools

POS system

MS Office

Job description

Isleta Resort and Casino in Albuquerque is seeking a Banquet Operations Supervisor to oversee day-to-day banquet activities, ensure world-class guest service, and maintain staffing levels to meet business needs. The role requires a high school diploma, 2–3 years banquet experience, and 6 months supervisory experience; candidates must meet licensing requirements and be able to work a flexible schedule.

You will coordinate with multiple departments, review guest billings, and supervise POS