Banquet Services Lead - Guest Experience

HEI Hotels & Resorts; Tampa (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical and dental options

Vision insurance

401(k) with matching

Job summary

HEI Hotels & Resorts is seeking a Lead Banquet team member for The Westin Tampa Waterside in downtown Tampa. You will guide banquet service, ensure accurate BEO execution, and maintain pristine banquet spaces to deliver exceptional guest experiences.

Responsibilities include coordinating with catering, managing setup and service, and ensuring timely breakdown after events. A hotel background and strong communication skills are essential for success in this fast-paced setting.

Qualifications

• Hotel experience preferred.
• Superior communication skills to provide information and services.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills; adapt communications to audience.

Responsibilities

• Lead Banquet team to deliver positive guest experiences during functions.
• Verify BEOs and room set-ups for accuracy and cleanliness.
• Coordinate with catering and other departments for timely service.
• Set up, serve guests, and break down after functions.
• Inspect banquet areas and recap checks at end of day.

Skills

Hotel experience

Communication skills

Time management

Verbal and written communication

Job description

HEI Hotels & Resorts is seeking a Lead Banquet team member for The Westin Tampa Waterside in downtown Tampa. You will guide banquet service, ensure accurate BEO execution, and maintain pristine banquet spaces to deliver exceptional guest experiences.

Responsibilities include coordinating with catering, managing setup and service, and ensuring timely breakdown after events. A hotel background and strong communication skills are essential for success in this fast-paced setting.