Banquet Server - Red D

Kraft Group LLC; Foxborough (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Kraft Group LLC in Foxborough, MA is seeking a friendly, energetic server to provide high-quality food and guest service during events and daily operations. You will carry and deliver items, keep presentation standards, and uphold safety guidelines in a fast-paced environment.

The role requires 1–2 years serving experience, a HS diploma, reliable shifts including weekdays, weekends, and holidays around football game times.

Qualifications

• High school diploma or equivalent.
• 1–2 years serving experience.
• Experience in hospitality, high volume catering or full-service dining preferred.
• Maintain a professional image and positive demeanor at all times.
• Superior customer service and communication skills.
• Strong organizational skills with attention to detail.
• Ability to work effectively as a team member in a fast-paced environment.
• Punctual and reliable for all scheduled shifts, including weekdays, weeknights, weekends, and holidays.

Responsibilities

• Serve food and beverages to guests according to defined standards, ensuring each interaction reflects exemplary customer service.
• Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required to support service needs.
• Ensure food quality and presentation are outstanding prior to delivery, following established procedures and standards.
• Follow all food safety and sanitation requirements as directed by management.
• Maintain a professional appearance and adhere to uniform standards.
• Assist with all event preparation and close-out protocols as assigned.
• Create a warm and friendly environment of hospitality towards guests and co-workers.
• Commit to a minimum of 6 shifts per month in addition to Football games.
• Special projects and assignments as business dictates.

Skills

Customer service

Communication

Teamwork

Punctuality

Professional appearance

Education

High School Diploma or equivalent

Job description

SUMMARY

This position is responsible for providing the highest quality of food and customer service to our guests.

DUTIES AND RESPONSIBILITIES

1. Serve food and beverages to guests according to defined standards, ensuring each interaction reflects exemplary customer service.
2. Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required to support service needs.
3. Ensure food quality and presentation are outstanding prior to delivery, following established procedures and standards.
4. Follow all food safety and sanitation requirements as directed by management.
5. Maintain a professional appearance and adhere to uniform standards.
6. Assist with all event preparation and close-out protocols as assigned.
7. Create a warm and friendly environment of hospitality towards guests and co-workers.
8. Commit to a minimum of 6 shifts per month in addition to Football games.
9. Special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

• High School Diploma or equivalent
• 1-2 years of relevant serving experience
• Experience in hospitality, high volume catering or full-service dining (preferred)
• Maintain a professional image and positive demeanor at all times
• Superior customer service and communication skills
• Strong organizational skills with attention to detail.
• Ability to work effectively as a team member in a fast-paced environment.
• Punctual and reliable for all scheduled shifts, including weekdays, weeknights, weekends, and holidays.

PHYSICAL DEMANDS

• Ability to stand or walk for long periods of time
• Ability to carry heavy trays, lift and move 40 pounds or more
• Safely push and pull hot boxes, carts, speed racks, and other heavy equipment.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Fast-paced environment
• Densely populated on event days
• The noise level in the work environment is usually loud on event days

CERTIFICATES, LICENSES, REGISTRATIONS

• Required to obtain passing score on TEAMs training

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.