Banquet Staff

OTH Hotels Resorts; Southbury, Northern (CT, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

OTH Hotels Resorts in Southbury, CT is seeking a Banquet Server to provide high-quality food and beverage service during breakfast, lunch, and dinner events. This role supports the full event lifecycle, helping with setup, delivering attentive service, and assisting with post-event breakdown while maintaining presentation and guest satisfaction.

Candidates should have strong attention to detail, stay energized in a fast-paced environment, and communicate effectively with banquet captains,

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of food and beverage experience; banquet or event service preferred.
• Excellent customer service and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Set up banquet rooms and function spaces according to event orders and service standards
• Drape tables, set silverware, fold napkins, and arrange centerpieces
• Prepare service stations and ensure readiness for meal service
• Assist in preparing beverages and service materials prior to events
• Pick up food from kitchen or back hall and transport safely to event space
• Serve food and beverages using appropriate service style (plated, buffet, or passed service)
• Carry trays and deliver items efficiently while maintaining presentation standards
• Adapt service style based on meal period, including continental breakfast, lunch service, or formal dinner
• Provide friendly, attentive, and professional service throughout events
• Maintain awareness of guest needs and respond promptly to requests
• Ensure tables are properly maintained, cleared, and reset during service
• Maintain energy, focus, and professionalism throughout events of varying duration
• Clear tables, remove dirty linens, and collect centerpieces after events
• Break down banquet rooms and restore spaces to original condition
• Clean and organize back halls and storage areas
• Assist with vacuuming and maintaining cleanliness of event spaces
• Communicate effectively with banquet captain, team members, and kitchen staff
• Maintain open communication regarding service needs and event progress
• Support team members to ensure smooth and efficient event execution
• Attend pre-shift meetings and follow event instructions carefully
• Follow all safety, sanitation, and company policies
• Maintain clean and organized work areas throughout events
• Properly handle equipment, dishware, and cleaning materials
• Ensure compliance with operational and service standards

Skills

Customer service

Interpersonal skills

Teamwork

Fast-paced adaptability

Multitasking

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Job Overview

Banquet Staff is responsible for providing high-quality food and beverage service during banquet events, including breakfast, lunch, and dinner functions. This role supports the full event lifecycle by assisting with setup, delivering attentive service, and completing post-event breakdown. The Banquet Server ensures guests receive prompt, courteous service while maintaining event standards and presentation.

This position operates in a fast-paced banquet environment requiring continuous movement, multitasking, and guest interaction. Work is performed both indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success in this role requires strong attention to detail, adaptability, and a commitment to exceptional guest service.

Job Responsibilities

Event Setup & Preparation

• Set up banquet rooms and function spaces according to event orders and service standards
• Drape tables, set silverware, fold napkins, and arrange centerpieces
• Prepare service stations and ensure readiness for meal service
• Assist in preparing beverages and service materials prior to events

Food & Beverage Service

• Pick up food from kitchen or back hall and transport safely to event space
• Serve food and beverages using appropriate service style (plated, buffet, or passed service)
• Carry trays and deliver items efficiently while maintaining presentation standards
• Adapt service style based on meal period, including continental breakfast, lunch service, or formal dinner

Guest Service & Experience

• Provide friendly, attentive, and professional service throughout events
• Maintain awareness of guest needs and respond promptly to requests
• Ensure tables are properly maintained, cleared, and reset during service
• Maintain energy, focus, and professionalism throughout events of varying duration

Event Breakdown & Cleanup

• Clear tables, remove dirty linens, and collect centerpieces after events
• Break down banquet rooms and restore spaces to original condition
• Clean and organize back halls and storage areas
• Assist with vacuuming and maintaining cleanliness of event spaces

Team Support & Communication

• Communicate effectively with banquet captain, team members, and kitchen staff
• Maintain open communication regarding service needs and event progress
• Support team members to ensure smooth and efficient event execution
• Attend pre-shift meetings and follow event instructions carefully

Safety, Cleanliness & Compliance

• Follow all safety, sanitation, and company policies
• Maintain clean and organized work areas throughout events
• Properly handle equipment, dishware, and cleaning materials
• Ensure compliance with operational and service standards

Job Requirements

Education

High school diploma or equivalent required.

Experience

Minimum 2 years of food and beverage experience required; banquet or event service experience preferred.

Skills and Abilities

• Excellent customer service and interpersonal skills
• Pleasant, professional, and team-oriented demeanor
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail in service and presentation
• Ability to carry trays and perform physically demanding tasks
• Ability to adapt to different service styles and event types
• Strong organizational and multitasking skills
• Effective communication with team members and management
• Strong reliability and work ethic

Certifications

None required (food safety certification preferred).

Travel required

No travel required.

Physical requirements

• Constant standing; frequent walking, pushing/pulling, and manual dexterity
• Occasional sitting, bending, and balancing
• Frequent lifting/carrying up to 50 lbs.
• Ability to work continuously during event service periods
• Ability to navigate indoor and outdoor event spaces, including uneven surfaces

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.