Banquet Server (On Call)

Portola Hotel & Spa at Monterey Bay; Monterey (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Banquet Server to join their dynamic team. This role involves setting up banquet rooms and delivering exceptional service to ensure memorable events for guests. Ideal candidates are self-motivated, possess strong interpersonal skills, and are flexible with their schedules. You will work collaboratively with the Banquet Team, upholding service standards and maintaining a friendly atmosphere. If you have a passion for customer service and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• Minimum 6 months of Food & Beverage experience; hospitality experience preferred.
• Knowledge of hotel food safety procedures and general safety protocols.

Responsibilities

• Set up banquet rooms and serve food and beverages according to standards.
• Maintain excellent communication and organizational skills.

Skills

Customer Service

Teamwork

Communication Skills

Food Safety Knowledge

Bartending (optional)

Education

High School Diploma or equivalent

California Food Handlers / ServSafe Certification

State-approved Certification in Alcohol Management

Job description

3 days ago Be among the first 25 applicants

Job Description

The Banquet Server is responsible for setting up banquet rooms and serving food and beverages according to established guest service and sustainability standards. The ideal candidate is self-motivated, possesses good lifting skills, and works collaboratively with the Banquet Team to ensure successful and well-coordinated events. Responsibilities include complete setup and teardown of banquet functions and maintaining all banquet equipment and space.

Essential Job Functions

1. Consistently offer professional, friendly, and engaging service.
2. Follow directions and work independently when necessary.
3. Work effectively as part of a team.
4. Adhere to club policies, procedures, and service standards.
5. Uphold the values of Napa Valley Country Club.
6. Stay informed about current food and beverage trends.
7. Maintain excellent communication and organizational skills.
8. Work with a sense of urgency.
9. Follow all safety and sanitation policies when handling food and beverages.
10. Bartending experience is a plus but not required.

Candidate Profile

• Possesses a friendly, energetic, and personable demeanor with a passion for customer service.
• Has strong interpersonal skills and enjoys working in a team environment.
• Approaches all interactions with guests and staff in a courteous and attentive manner.
• Effective at listening, understanding, and clarifying guest concerns.
• Flexible schedule including nights, weekends, and holidays as needed.

Additional Responsibilities

Knowledge of hotel food safety procedures and general safety protocols to ensure guest and employee security.

Qualifications

• High School Diploma or equivalent.
• California Food Handlers / ServSafe Certification.
• State-approved Certification in Alcohol Management.
• Minimum 6 months of Food & Beverage experience; hospitality experience preferred.

Employment Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Hospitality