Banquet Server

Mananto Enterprises LLC The Northampton Hotel; Northampton (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a historic boutique hotel as a Banquet Server, providing exceptional service during events like weddings and corporate functions. Responsibilities include setting up dining areas, serving food, and ensuring guest satisfaction. Ideal candidates have strong communication skills and a commitment to outstanding customer service.

Benefits

Competitive pay and tips

Opportunities for professional development

Supportive work environment

Qualifications

• Prior experience in food service, catering, or hospitality is a plus.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Set up and break down banquet facilities as directed.
• Greet guests warmly and provide exceptional service throughout the event.
• Serve food and beverages in a professional manner.

Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma

Job description

The Hotel Northampton, the area's historic, boutique hotel, is a leading catering/events company dedicated to providing exceptional service and unforgettable experiences for our clients and guests. We pride ourselves on our commitment to excellence, attention to detail, and a passion for creating memorable events.

We are seeking a motivated and dedicated Banquet Server to join our team. The ideal candidate will be responsible for providing top-notch service to guests during various events, including weddings, corporate functions, and other special occasions. The Banquet Server will ensure that all aspects of the dining experience are executed seamlessly, from setting up the dining area to serving food and beverages, and maintaining a welcoming atmosphere.

Key Responsibilities:
- Set up and break down banquet facilities as directed, ensuring all necessary equipment, tableware, and décor are ready for events.
- Greet guests warmly and provide exceptional service throughout the event, attending to their needs promptly and courteously.
- Serve food and beverages in a professional manner, adhering to the established service standards.
- Work collaboratively with kitchen staff and fellow servers to ensure timely and accurate service during events.
- Monitor guest satisfaction and respond to any requests or concerns in a friendly and efficient manner.
- Maintain cleanliness and organization of service areas, dining tables, and kitchen spaces.
- Assist with inventory management, including restocking supplies as needed.
- Follow all health and safety regulations to ensure a safe environment for guests and staff.
- Perform other related duties as assigned by the captain or event manager.

Qualifications:
- High school diploma or equivalent preferred.
- Prior experience in food service, catering, or hospitality is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to providing outstanding customer service.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed.
- Ability to lift and carry up to [insert weight criteria, e.g., 25-50 pounds] and stand for extended periods.

What We Offer:
- Competitive pay and tips.
- Opportunities for professional development and advancement within the company.
- A supportive and team-oriented work environment.

How to Apply:
If you are passionate about providing exceptional service and enjoy working in a dynamic environment, we would love to hear from you! Please submit your resume and a brief cover letter.

The Hotel Northampton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**