Banquet Server (On-Call)

Luminary Hotel & Co; Florida; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Tuition Reimbursement

Bereavement Leave

Employee Discounts

Free employee meals

Job summary

Fenway Hotel is seeking a Banquet Server to flawlessly execute banquet events under Marriott Autograph Collection standards. You will welcome guests, set up event spaces, and ensure timely, hospitable service throughout each function.

Responsibilities include serving meals, managing beverage service, and breaking down spaces after events while maintaining knowledge of menu offerings and safety practices. Apply today for a team-centered hospitality role.

Qualifications

• High School Diploma or higher required.
• Experience in hospitality or banquet serving preferred.
• Excellent customer service and communication skills.
• Ability to use technology including POS and tablets.

Responsibilities

• Greet guests with a welcoming, energetic presence.
• Set up banquet spaces per Banquet Event Order.
• Serve meals and beverages attentively, honoring allergies and requests.
• Pre-set tables with water, menus, and salads; manage stations.
• Maintain clean, organized service areas during events; assist as needed.
• Serve alcohol compliant with local laws; check IDs.
• Break down event space after service; clear and reset as required.
• Report to work punctually and in proper attire; address guest concerns promptly.
• Collaborate with kitchen and serving staff for timely service.
• Keep knowledge of menu items and ingredients; participate in ongoing training.

Skills

Customer service

Communication

Hospitality experience

Technology literacy

Education

High School Diploma

Tools

POS systems

iPads

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.About the Fenway HotelOriginally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development hotel and a member of the prestigious Autograph Collection of Marriott International, Inc.The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property has created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today!Tampa Bay Top Workplaces“Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times—a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!”Job Summary:The Banquet Server is responsible for the flawless implementation of all banquet events to ensure exceptional service to all guests during banquet events. This includes greeting guests, serving them, and setting up and breaking down of event areas. The Banquet Server will do this in a manner and practice that is consistent and in accordance with the Marriott Autograph Collection standards under the franchise of Mainsail Lodging & Development.Essential Job FunctionsEngage guests with a welcoming, knowledgeable, and energetic presenceSet up functions in the banquet space and/or other areas within the hotel as indicated in the Banquet Event OrderServe meals to the guest in a professional and hospitable manner, ensuring the meals are delivered to the correct recipient with allergies and specific meal requests in mindSet up for banquet functions to include placement of dishes, silverware, glasses, chafers, serving ware, linens, various décor, and condimentsPre-set tables to include (but not limited to) water, menus, and saladsManage and maintain stations or station areas during the banquet period, and inform supervisor of any changes or needs that do not negatively impact the guest experienceServe alcoholic beverage to guests while following local laws regarding alcohol consumption and checking validity of ageBus tables and station area quickly and quietlyClean up and break down the function area upon the end of the event; to include clearing of tables and banquet space, removal of food receptacles, and removal of linen and décorReport to work punctually, well-groomed, and in appropriate attireAddress customer concerns or complaints calmly and promptlyCollaborate with servers and culinary staff to ensure timely and seamless service for food and beverage itemsMaintain knowledge of current menu offerings, including ingredients, preparations, and accompanimentsContinually train on new products and recipesFollow TIPS practices to ensure safe and responsible serving of alcoholOther tasks as assignedHotel PerformanceEnsure successful performance by assisting guests with an exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standardsEducation & ExperienceHigh School Diploma or higherPrevious hospitality and/or banquet serving experienceExcellent customer service skillsExcellent communications skillsAbility to use technology to include computers, tablets, POS and iPadsWorking knowledge of food and beveragesKnowledge of local laws regarding serving and consumption of alcoholPhysical DemandsAbility to sit or stand for extended periods of timeAbility to bend frequentlyAbility to lift, push, pull up to 50 lbsAbility to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededMental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary24 hour Operation Info:NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move employees from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.Benefits:Full-time Associate BenefitsMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employeesPart-time Associate BenefitsAll above-listed benefits except for Medical Insurance, Holiday Pay, Tuition ReimbursementMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.