Banquet Server - Elevate Guest Experience

HHM Hospitality; Pasadena (CA); On-site; USD 24,796 - 35,817; Full time

Job summary

Hotel Dena, part of HHM Hotels, seeks a Banquet Server to set up banquet rooms and serve food and beverages according to standards. The role involves attending pre-event roll calls, replenishing beverages, and ensuring guest satisfaction while adhering to alcohol service and safety policies.

Ideal candidates may have a high school diploma and food service experience, with the ability to remember menu items and deliver courteous, efficient service across events, including holidays and weekends.

Qualifications

• High School diploma or equivalent.
• Food service experience is a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

High School diploma

Food service experience

Menu knowledge

Education

High School diploma or equivalent

Job description

Hotel Dena, part of HHM Hotels, seeks a Banquet Server to set up banquet rooms and serve food and beverages according to standards. The role involves attending pre-event roll calls, replenishing beverages, and ensuring guest satisfaction while adhering to alcohol service and safety policies.

Ideal candidates may have a high school diploma and food service experience, with the ability to remember menu items and deliver courteous, efficient service across events, including holidays and weekends.