Banquet Server - Elevate Guest Experience

HHM Hotels; El Paso (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

HHM Hotels is seeking a Banquet Server to set up and serve food and beverages for events in our El Paso property. You will follow guest service and sustainability standards to ensure a memorable dining experience.

You will stand for long periods, work holidays and weekends, and support the team by replenishing beverages, clearing courses, and addressing guest needs with professionalism.

Qualifications

• Customer service experience is preferred.
• Ability to remember and recite menu items.
• High school diploma or equivalent required.

Responsibilities

• Set up banquet rooms as instructed by supervisor.
• Attend roll call meetings before events to learn function details and guest expectations.
• Serve food and/or beverages in the order and to supervisor expectations.
• Replenish beverages and check guest satisfaction throughout the event.
• Clear dishes promptly as guests finish courses or meals.
• Address guest requests and resolve complaints professionally.
• Comply with state, federal, and corporate alcohol service requirements.
• Perform other duties as requested by management.

Skills

Customer service

Food service experience

Menu memorization

Education

High School diploma or equivalent

Job description

HHM Hotels is seeking a Banquet Server to set up and serve food and beverages for events in our El Paso property. You will follow guest service and sustainability standards to ensure a memorable dining experience.

You will stand for long periods, work holidays and weekends, and support the team by replenishing beverages, clearing courses, and addressing guest needs with professionalism.