Banquet Server: Elevate Events & Guest Experience

Fairmont Hotels & Resorts; Dallas (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Fairmont Dallas is seeking a responsive Restaurant/Banquet Server to maintain guest relations, execute service standards, and ensure compliance with liquor regulations. You will anticipate guest needs, coordinate function service, and support banquet operations in a fast-paced environment in the Arts District of downtown Dallas.

The role requires 18+ years, 1 year of banquet/restaurant serving experience, and valid certifications in food handling and liquor service.

Qualifications

• Must be at least 18 years old to serve alcoholic beverages.
• Minimum 1 year experience as a Restaurant or Banquet Food Server.
• Food handling certificate required.
• Fluent in English (verbal and non-verbal).
• Provide legible communication and basic arithmetic.

Responsibilities

• Maintain knowledge of departmental policies and service procedures.
• Anticipate guests' needs and respond promptly to inquiries.
• Provide excellent guest relations and resolve complaints.
• Monitor cleanliness and organization of assigned work areas.
• Set up and service function rooms, including menu details and beverage service.
• Take and relay guest beverage orders, and serve courses per function requirements.
• Close out service and restock for next function; follow liquor regulations.

Skills

Fluency in English

Legible communication

Arithmetic literacy

Suggestive selling

Education

High school diploma or equivalent

Food handling certificate

Liquor/wine service training

CPR certification

Job description

Fairmont Dallas is seeking a responsive Restaurant/Banquet Server to maintain guest relations, execute service standards, and ensure compliance with liquor regulations. You will anticipate guest needs, coordinate function service, and support banquet operations in a fast-paced environment in the Arts District of downtown Dallas.

The role requires 18+ years, 1 year of banquet/restaurant serving experience, and valid certifications in food handling and liquor service.