Banquet Server: Create Memorable Guest Experiences

GreatHorse; Massachusetts; On-site; USD 32,000 - 48,000; Full time

Job summary

GreatHorse in Hampden, Massachusetts seeks an Event Server to deliver exceptional service at banquets, greeting guests, setting up rooms with glassware, linen, and silverware, and assisting event managers.

You will work varied shifts, must be 18+, lift up to 40 pounds, maintain professionalism in a fast-paced setting, and comply with alcohol-serving regulations while ensuring guest satisfaction.

Qualifications

• Must be 18+ to serve alcoholic beverages.
• Ability to work various shifts including evenings, nights, weekends, and holidays.
• Physical ability to lift up to 40 pounds and stand for long periods.
• Stand, walk, and move around for the entire shift with professionalism.
• Knowledge of beverage ingredients.
• Strong multitasking and communication skills.
• Ability to stay calm and professional in a fast-paced environment.
• Take initiative and perform job functions diligently and quickly.
• Confidence and knowledge of the venue while upholding the venue's integrity.

Responsibilities

• Aid event managers in serving guests during banquet functions to ensure a positive guest experience.
• Set up event room with glassware, silverware, and linen as requested by supervisor.
• Attend event meetings to learn function particulars and guest expectations.
• Responsible for assigned station, appearance, and sanitation.
• Greet and welcome guests.
• Respond to guest requests in a timely, courteous manner.
• Serve beverages and food in the correct order per supervisor.
• Remove dishes promptly as guests finish.
• Abide by laws about serving alcoholic beverages.
• Replenish beverages as needed.
• Check in with guests to ensure satisfaction.
• Reset the event room per supervisor's specifications for the next function.
• Maintain attendance consistent with company policies and relevant laws.
• Adapt to changing duties as required.

Skills

Age 18+

Shift flexibility

Physical stamina

Endurance

Beverage knowledge

Multi-tasking

Communication

Calm under pressure

Initiative

Venue knowledge

Job description

GreatHorse in Hampden, Massachusetts seeks an Event Server to deliver exceptional service at banquets, greeting guests, setting up rooms with glassware, linen, and silverware, and assisting event managers.

You will work varied shifts, must be 18+, lift up to 40 pounds, maintain professionalism in a fast-paced setting, and comply with alcohol-serving regulations while ensuring guest satisfaction.