Banquet Server

The Crescent Hotels Group; Stone Mountain (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel group seeks a dedicated Banquet Server responsible for setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction. Ideal candidates will have strong communication skills, a professional demeanor, and relevant certifications. Join a team that maintains high standards of quality and guest service!

Qualifications

• Ability to communicate in English effectively.
• Self-starting personality with even disposition.
• Basic knowledge of food and beverage preparations and service standards.

Responsibilities

• Set up banquet room as instructed and serve food/beverages.
• Greet guests and respond to their requests courteously.
• Replenish beverages and ensure guest satisfaction.

Skills

Communication

Team Player

Professional Appearance

Customer Relations

Food and Beverage Knowledge

Education

Food Handler and TIPS certification

Job description

Description

JOB OVERVIEW:

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous, and professional manner according to Crescent high standards of quality.

ESSENTIAL JOB FUNCTIONS:

1. Set up banquet room as instructed by Supervisor to include linen, serviceware, and glassware.
2. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
3. Greet guests and respond to requests in a friendly and courteous manner.
4. Serve food and/or beverages in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and at the end of the meal or function.
5. Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
6. Replenish beverages as necessary and check with guests for overall satisfaction.
7. Once the banquet is complete, reset the banquet room according to Supervisor’s specifications to ensure readiness for the following function.
8. Comply with attendance rules and be available to work on a regular basis.
9. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Ability to communicate in English effectively.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Good communication skills with guests.
• Willingness to assist co-workers and be a team player.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.
• Ability to understand and apply written product labeling instructions for safe product and process application.
• Ability to remember, recite, and promote menu items.
• Ability to transport up to 30 lbs. throughout a crowded room.
• Ability to operate beverage equipment, e.g., coffee maker.

ADDITIONAL QUALIFICATIONS:

• Food Handler and TIPS certification.