Banquet Server

Shreveport North Hotel & Casino; Shreveport (LA); On-site; USD 8,000 - 12,000; Full time

Job summary

Sam's Town Hotel & Casino in Shreveport, LA is seeking a banquet staff member to deliver high-quality service in a dynamic dining environment.

The role involves setup and closing duties, guest interaction, and adherence to liquor laws and policies. English fluency is required, and ABO certification is preferred. Shifts may include days, nights, weekends and holidays, with compensation listed as $7.25 per hour.

Qualifications

• Must speak, understand English (Required)
• Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Shift assignments may be irregular, and will cover days, nights, weekends and holidays

Responsibilities

• Creates a fun-filled, entertaining and exciting environment with flawless service delivery
• Serves guests according to established standards of quality
• Completes setup and closing duties per Banquet Event Order
• Adheres to food and beverage policies and state liquor laws
• Relays guest compliments/complaints to supervisor
• Observes diners and responds to guest requests to determine when a meal is complete
• Demonstrates courteous, professional and efficient attitude
• Maintains a clean, safe, hazard-free work environment
• Performs duties as assigned by supervisor/manager

Skills

English proficiency

Job description

Sam's Town Hotel & Casino
315 Clyde Fant Pkwy
Shreveport, LA 71101, USA

Sam's Town Hotel & Casino
315 Clyde Fant Pkwy
Shreveport, LA 71101, USA

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount
• Must adhere to Blue Chip Policies and Procedures at all times
• Serves all guests according to established standards of quality
• Completes all set-up and closing duties in a timely fashion according to Banquet Event Order
• Adheres to food and beverage policies and procedures and state liquor laws
• Relays all guest compliment/complaints to appropriate supervisor
• Observes diners and responds to additional requests and to determine when meal is completed
• Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Performs all relative miscellaneous duties as directed by supervisor/manager.

Compensation:

• $7.25 per hour.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Behaviors

:

Motivations

Education

Experience

Required

Must speak, understand English (Required)

Preferred

ABO is required

Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp

Ability to handle all types of guest related situations

Shift assignments may be irregular, and will cover days, nights, weekends and holidays

Communicate (hear, speak, read, and legibly write in English) with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests

Licenses & Certifications

Required

Alc. Beverage Operator

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.