Banquet Server

Kolter Hospitality Group; Sarasota (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

The Westin Sarasota in Sarasota, FL is seeking a part-time Banquet Server to deliver exemplary guest service during banquets. You will prepare dining stations, assist with setup, service and breakdown, while adhering to brand standards for food quality, presentation and sanitation.

No formal education required; previous customer service or hospitality experience is a plus. The role requires weekend and holiday availability and the ability to stand for extended periods.

Qualifications

• Experience: None. Customer Service and/or Hospitality experience a plus.

Responsibilities

• Prepare for and serve guests during banquet functions according to brand standards.
• Learn menu items and explain major ingredients and preparation methods.
• Set up tables with correct glassware and silverware 15 minutes before start.
• Refill water and coffee, clear service items and condiments as per standard.
• Assist Banquet Captain in breaking down buffet and handling equipment.
• Know and comply with state food handling and liquor laws; return all food to the kitchen.
• Keep station neat and report items in need of repair.
• Follow all safety procedures while working.

Skills

Customer Service

Job description

Job Details

• Job Location: The Westin Sarasota - Sarasota, FL 34236
• Position Type: Part Time
• Travel Percentage: None
• Job Shift: Any
• Job Category: Hospitality - Hotel

Overview: A Kolter Hospitality Banquet Server delivers service excellence to our guests by providing quality service and committing to guest satisfaction. This position is responsible for preparing for and serving guests during banquet functions in accordance to brand standards of food and beverage quality, presentation, sanitation and genuine hospitality.

Performance Expectations:

• Review and understand the Banquet Event Order (BEO), complete setup according to the BEO.
• Learn the menu for each function and be able to explain the major ingredients and preparation method for each item served.
• Ensure tables are set up with proper arrangement of glassware and silverware 15 minutes prior to function start time.
• Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.)
• Be ready in assigned station at least 15 minutes prior to function start time.
• Continuously patrol assigned station, refilling water and coffee, removing service items and condiments per standard.
• Use proper in room clearing and aisle tray break down procedure.
• Assist the Banquet Captain in breaking down buffet and handling equipment.
• Know and comply with state food handling and liquor laws.
• Return all food to the kitchen.
• Keep station neat and clean during service.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations:

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-VerifyQualificationsGeneral Requirements:

• Able to work most weekends and holidays
• Report to work on time and in proper uniform.
• Experience: None. Customer Service and/or Hospitality experience a plus.
• Education: None.

Physical Requirements:

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.