Banquet Server (Part Time)

Rebel Hotel Company; Santa Barbara (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Rebel Hotel Company is seeking a Banquet Server responsible for the setup and service of all assigned banquet functions. This role requires a friendly demeanor, attention to detail, and compliance with the hotel's standards during guest interactions.

The ideal candidate will ensure prompt and efficient service, maintain high standards of personal appearance, and follow safety regulations. Responsibilities also include maintaining an organized banquet store room and clearing spaces post-function.

Qualifications

• Service-oriented mindset with friendly demeanor.
• Ability to maintain high standards of personal appearance and grooming.
• Knowledge of safety rules and hotel protocols.

Responsibilities

• Set up and serve all assigned banquet functions.
• Respond to guest problems and complaints.
• Maintain banquet store room in an organized manner.

Job description

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service-oriented manner
• Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
• Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc
• Maintain a friendly and warm demeanor at all times
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently
• Know how to read the Banquet Event Order and be familiar with the menu of the assigned function
• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner
• Respond to guest problems, complaints and accidents; Refer to management, if necessary
• Be informed of all current hotel policies
• Be familiar with fire exits, fire extinguisher locations and safety rules
• Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions
• Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly
• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees
• Be familiar with the organization of the hotel and know the function of each department
• Handle items for "Lost and Found" according to the standards
• Perform other tasks/jobs as assigned by supervisor or manager
• Attend meetings as required by management
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, and Master Keys and/or guestrooms
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement