Banquet Server

Hilton Santa Monica; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel is seeking a friendly Banquet Server On-Call who excels in customer service. Responsibilities include setting up banquet rooms, serving food, and ensuring guest satisfaction. Ideal candidates have food service knowledge and a current Food Handler Card, ready to deliver high-quality service in a busy environment.

Qualifications

• Hold a current Food Handler Card/ RBS.
• Basic knowledge of food and beverage preparations and service standards.
• Ability to lift and transport weights as specified.

Responsibilities

• Set up banquet room and serve food/beverages professionally.
• Greet guests and respond to requests politely.
• Clear and reset banquet rooms after events.

Skills

Customer Service

Food and Beverage Knowledge

Table Setting Knowledge

Education

Food Handler Card

Job description

We are seeking a friendly Banquet Server On-Call who can deliver excellent customer service. You will be responsible for

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standard of quality.

If you have previous experience as a Banquet Server and a dedication to providing excellent service to customers, we want to hear from you!

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function

What are we looking for?

• Hold a current Food Handler Card/ RBS
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Thirty (30) pounds maximum.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.

We are a drug-free workplace.

EOE/AA/M/F/D/V

Source: Westmont Hospitality Group