Banquet Server

Twice; Pasadena (CA); On-site; USD 22,041 - 28,929; Full time

Job summary

Twice seeks a Banquet Server at Brookside Golf Club to deliver attentive food and beverage service and contribute to guest satisfaction during events.

With 1–2 years in food service, a High School diploma, and a valid liquor server card, you will help create memorable experiences while working in a fast-paced team environment.

This position requires standing for long periods and weekend/holiday shifts with strict adherence to sanitation and safety policies.

Qualifications

• 1‑2 years of food service experience
• Minimum education: High School Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor
• Must possess liquor commission serving card
• Excellent customer service skills
• Dependable and able to work in a fast-paced environment
• Strong communication and interpersonal skills
• Able to work in a team

Responsibilities

• Provide a memorable guest experience
• Be team oriented
• Maintain a professional appearance
• Provide prompt and efficient customer service
• Serve beverages and meals to guests promptly
• Adhere to sanitation, safety and alcohol policies
• Check back for guest satisfaction and replenish items
• Keep dining area sanitized and organized
• Address customer complaints
• Set up and clean up as directed by management
• Perform other duties as assigned

Skills

customer service

communication skills

team player

dependable

fast-paced environment

liquor server card

Education

High School Diploma

Tools

Liquor license

Job description

Position Summary

The Banquet Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The Banquet Server will apply their experience to assure outstanding banquet service to guests, ensuring 100 % guest satisfaction.

Position: Banquet Server

Location: Brookside Golf Club

Facility: 18‑hole public course

Hourly Rate: $18.57

Qualifications, Knowledge and Skill Requirements

• 1‑2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Must possess proper liquor commission serving card
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast‑paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Position Responsibilities

• Provide a memorable guest experience
• Must be team oriented
• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Serve beverages and prepared meals to guests in a timely manner
• Adhere to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Check back to ensure guest(s) satisfaction; replenish items as necessary and/or requested
• Keep tables, dining room and workstation(s) sanitized and organized
• Listen and respond to customer complaints
• Perform set‑up, clean‑up/breakdown procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager

Working Conditions

• Physical activity including long periods (6‑8 hours) of standing, walking, bending, and scooping.
• The employee will be required regularly to reach with arms and hands.
• The employee occasionally will be required to lift up to 30 lbs.
• Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas.
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
• Noise level is moderately quiet.
• Work extended hours during golf and holiday season.
• Work weekends and holidays.

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment.