Banquet Server

Waterford Group Llc; Ohio; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k Plan

Hotel discounts

Shoe subsidy

On Demand Pay

Job summary

Waterford Hotel Group is seeking a Banquet Server to support events by greeting guests, assisting with seating, and delivering food and beverages. You will help with setup and end-of-event tasks, while ensuring guest comfort and responsiveness to inquiries.

Ideal candidates have strong customer service skills, can work in a fast-paced environment, and are willing to train. Flexibility and teamwork are valued, and background checks are required.

Qualifications

• Customer service skills and a friendly demeanor.
• Teamwork and the ability to work independently.
• Flexible working hours and reliability.
• Ability to follow instructions and maintain composure in a fast-paced environment.
• Must pass a background check.

Responsibilities

• Greet guests and assist with seating arrangements.
• Assist in banquet setup and post-event wrap-up.
• Serve food and beverages during events and refresh buffet as needed.
• Read and understand the Banquet Event Order (BEO).
• Support other staff and respond to guest inquiries promptly.

Skills

Customer service

Teamwork

Flexible hours

Attention to detail

Stamina

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Banquet Server Overview

Activities of the banquet server is to set the tables per the banquet event order (BEO). During a business meeting you would be asked to refresh waters, coffee, or light snacks. While a social event is going on the server will serve food and beverages or refreshing the buffet to accommodate the guests. See to the comfort of guests by answering questions, taking orders and relay important special orders and allergies to the kitchen.

Responsibilities

• Greeting each guest as the enter the venue to assist with finding their seat/place.
• Assist in the preparation and the end of the banquet event.
• Banquet service experience is preferred but not required we will train the right person.
• Ability to read and understand the Banquet Event Order.

• Support other staff members.
• Respond to the guest in a professional and timely manner.
• Able to stand and walk for long periods of time.
• Maintain composure in a fast-paced environment.

Job Requirements

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplements insurance to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay - Why wait for pay day – get your pay when you need it24/7.
• Pet Insurance- We cover the wholefamily, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It’s one of the biggest industry perks.
• Shoes for Crew s- All associates are eligible for a shoe subsidy through Shoes for Crews.
• For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V