Banquet Houseperson

Hutton Brickyards Riverfront Hotel + Venue; Ponck Hockie (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Birthday leave

Employment anniversary days

401k Plan

Hotel discounts

Shoes for Crews

Job summary

Waterford Hotel Group in New York is seeking a Banquet Houseperson to help set up and break down event spaces, ensuring meetings and conferences run smoothly and guest needs are met and exceeded.

You will work closely with Managers and Supervisors to report room deficiencies, handle last-minute changes, and provide attentive service with a friendly, detail‑oriented approach. This on-site role offers flexible hours and team collaboration.

Qualifications

• Must have a keen eye for detail, strong time management and excellent customer service.
• Must be pleasant and friendly.
• Able to work in a team and also independently.
• Flexible working hours.
• Ability to work with little supervision while maintaining high standards.
• Physical mobility and stamina.
• Ability to follow instructions.

Responsibilities

• Setting up all meeting rooms and function spaces.
• Breaking down and putting away equipment.
• Transporting tables, chairs and other banquet items to rooms.
• Replenishing meeting rooms as needed.
• Handling last-minute changes or requests from clients.

Skills

Attention to detail

Time management

Customer service

Team player

Independent worker

Flexibility

Physical stamina

Follow instructions

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

Banquet Houseperson Overview

Baquet Houseperson is an important role in our Banquet Department. The banquet houseperson will ensure all our events including meetings and conferences are successful. This role is responsible for manually setting up and breaking down all the hotel function space. Banquet Houseperson collects, and services all banquet space in accordance with the Banquet Event Order (BEO). You will work closely with Manager and Supervisors to report any room deficiencies all the while ensuring the client/guests needs are met and expectations are exceeded.

Responsibilities

• Setting up all meeting rooms and functions space
• Breaking down and putting all necessary items away properly
• Transporting tables, chairs, and other banquet equipment to the banquet rooms.
• Replenishing meeting rooms as needed
• Handling any last-minute changes or requests by the client.

Job Requirements

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and p art-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs a re different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay- Why wait for pay day – get your pay when you need it24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It’s one of the biggest industry perks.
• Shoes for Crew s- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V