Restaurant Supervisor

Commonwealth Commercial; Norfolk, Northern (VA, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Pay on demand before payday

Medical/Dental/Vision insurance

401K

Life insurance

Travel discounts

Merit increases

Paid holidays

Tuition reimbursement

Referral bonuses

Job summary

Marriott Norfolk Waterside is seeking a Food & Beverage Supervisor to oversee dining operations and support the hotel’s guest service goals in Norfolk, VA. The role focuses on ensuring high-quality service, accurate food and beverage presentation, and a positive guest experience.

You will manage daily activities, coordinate with kitchen and service staff, and help maintain budgets while ensuring schedule adherence across a seven-day, 24-hour operation.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in food service preferred.
• Good understanding of the English language and strong communication skills.

Responsibilities

• Oversee day-to-day operations of the Restaurant & Bar.
• Ensure staff training on quality and service standards with proper tools and equipment.
• Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage.
• Maintain labor costs through effective staff management.
• Train staff in operational standards and follow-up on training.

Skills

English language proficiency

Effective communication

Education

High School/GED

Job description

Job Details

Job DetailsJob Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510Salary Range: $18.00 - $18.00 Hourly

Who we are:

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!

You’ll love working for us because:

The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty

What you can expect from us:

Access to your money before payday!

Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!

How you will make an impact/Key responsibilities:

POSITION OVERVIEW: The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Responsibilities:

• Oversee the day to day operations of the Restaurant & Bar
• Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
• Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
• Maintain labor cost to meet or exceed budget through effective staff and labor management
• Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
• Establish and achieve quality and guest satisfaction goals
• Maintain food and liquor costs
• Maintain a floor presence during needed meal periods to ensure optimal guest service
• Conduct routine brand standard audits designed to ensure optimal service execution
• Complete additional duties as assigned by hotel leadership
• Other duties as assigned

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

Work environment:

Work environment - F&B outlets, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings

QualificationsQUALIFICATIONS, EDUCATION & EXPERIENCE:

• High School Graduate or General Education Degree (GED): or Work Equivalent
• Minimum of 1-2 years of experience in food service preferred.
• Previous guest/customer relations training.
• Good understanding of the English languages.
• Good communication skills both written and verbal.
• Carry a large oval tray with 6 covered dinners, approximately 20 pounds.
• Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Requires good communication skills, both verbal and written
• Professional appearance and manner, good character to work in a fast-paced team
• Exert physical effort in lifting/transporting at least 50 pounds
• Able to work extended periods of time standing up
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.