Principal responsibility is to provide friendly, attentive, and timely service to create exceptional experiences for all guests for contracted events at The Madison Event Center and Hotel Covington.
Duties
- Remain guest focused while performing all assigned duties before, during and after an event
- Assume 100% responsibility for the quality of each guest’s experience
- Welcome and greet guests upon entering The Madison Event Center/Hotel Covington
- Provide information about our food, beverages and other functions and services
- Perform side work during each shift as assigned by Banquet Captain
- Maintain clean and fully stocked prep area, restrooms and ballroom
- Ready and willing to assist other team members with event duties
- Handle tables, chairs, linens, tableware and décor carefully to prevent breakage and loss
- Always follow safe food handling guidelines
- Clean and reset ballroom at the end of every event
- Attend all scheduled employee meetings and provide suggestions for improvement
- Other duties as assigned
Qualifications
- Positive, upbeat attitude, and works well with all team members
- Must be able to work weekends as late as 3:00 AM
- Ability to work in a fast-paced environment
- Punctual
- Energetic and motivated personality
- Excellent oral communication and listening skills
- Ability to follow directions
- Be willing to work until the job is complete and perform other duties assigned
- Be able to work in a standing position for long periods of time (up to 10 hours)
- Black pants (You provide) and long sleeve black shirt (We Provide)
- Black non-slip shoes with black socks (You Provide)
- Part-time hours will vary depending on events scheduled
- Eligible for annual review and merit
Please submit resumes or questions to: operations@madisoneventcenter.com