Banquet Server

Padre Hotel; Bakersfield (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

Padre Hotel in Bakersfield is seeking a banquet/server with a passion for hospitality. You will set up and break down banquet rooms, coordinate with Sales and kitchen teams, and ensure guest requests are met with prompt, informed service.

The role requires knowledge of food and beverage etiquette, excellent communication, and the ability to work under pressure during busy periods. Flexible availability, including evenings and weekends, is necessary.

Qualifications

• Excellent verbal and written communication skills.
• Must have strong customer service mindset and professional etiquette.
• Well organized with strong attention to detail.
• Ability to stay organized in a fast-paced environment.
• Capable of working under pressure during busy periods.
• Flexible availability including days, nights, weekends and holidays.
• Ability to read and interpret BEOs.

Responsibilities

• Set up and break down banquet rooms and meeting spaces per BEO instructions.
• Coordinate with Sales and kitchen teams to ensure details are ready.
• Communicate guest requests to Sales Coordinator and managers.
• Serve and present food to guests according to timelines.
• Provide quick, knowledgeable service and answer questions about offerings.
• Complete assigned pre-shift side work and maintain cleanliness.

Skills

Verbal and written communication

Customer service

Detail oriented

Organizational skills

Work under pressure

Flexible availability

Reading BEOs

Job description

Located in the bustling Downtown Arts District, Bakersfield’s Historic Padre Hotel is proudly the only Four Diamond hotel in Kern County. Our property offers distinct entertainment venues including a spacious banquet hall, a nostalgically happening bar and restaurant, and a bustling outdoor bar and lounge, all within a beautifully appointed environment for our guests. Our property offers distinct entertainment venues including a spacious banquet hall, a nostalgically happening bar and restaurant, and a bustling outdoor bar and lounge, all within a beautifully appointed environment for our guests.

Come and grow with us!

Position Qualifications:

• Minimum of two years restaurant or banquet experience required.
• Be able to read and interpret BEO’s.
• Must have extensive knowledge of food and beverage etiquette, customer relations and service standards.
• Excellent verbal and written communication skills.
• Well organized and detail oriented.
• Ability to analyze customer needs and assist in resolving any and all customer challenges.
• Ability to work under pressure and deal with stressful situations during busy periods.

• Due to the nature of the hospitality industry, employees must have flexible availability and be able to work days, nights, weekends, and holidays.

Example of Duties (this is a sampling and not an all-inclusive list):

• Set up and break down of banquet rooms and meeting rooms, including moving tables and chairs according to instructions on BEO’s.
• Checks room set up prior to event and meets with Sales team and chef team to ensure all details are handled a head of time.
• Communicate any additional guest requests to Sales Coordinator and management staff on duty.
• Serve and present food to guests according to timeline on BEO.
• Serve guests quickly, efficiently and with complete knowledge of the food and beverage offerings.
• Completion of assigned pre-shift side work.
• Coordination and proper timing of steps of service sequence within assigned event.
• Ability to completely answer food and beverage related questions from guests.
• Closing side work completed to the standards outlined on the side work sheet.

PHYSICAL REQUIREMENTS

• Sitting - Rare
• Frequent Climbing stairs
• Occasional Crouching/Bending/Stooping
• Constant Grasping
• Frequent Near Vision
• Constant Hearing
• Constant Smell
• Travel - Never

SAFETY REQUIREMENTS

• Back support belt, protective gloves and eye protection may be required on rare occasions.
• Read and ensure understanding and full compliance with the Company Illness and Injury Prevention Program
• Ability to read, write and speak the English language fluently to interact with customers, the public and employees.
• Good verbal communication skills.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Interpersonal skills to provide overall customer satisfaction.
• Knowledge of proper food handling requirements.
• Ability to take and understand direction

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

Employees will be trained in the proper use and care of assigned PPE. The company provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your manager.

ORGANIZATIONAL REQUIREMENTS

• Employees will be trained in the proper use and care of assigned PPE. The company provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your manager.
• OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Lifting/Carrying (# lbs.) Frequent - 50 lbs or more
• Talking Frequent
• Far Vision Constant
• Pushing/Pulling Frequent
• Reaching Occasional
• Standing Constant
• Walking Frequent
• Physical Activity Frequency
• Frequency key: Never, Rare, Occasional, Frequent, Constant.

This venue is operated by Eat.Drink.Sleep. In return, we offer competitive wages and caring, attentive management personnel. Employees are eligible for generous discounts at all venues operated by Eat.Drink.Sleep.

The Padre Hotel provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Padre Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.