Banquet Porter

Crowne Plaza Philadelphia - King of Prussia; King of Prussia (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Crowne Plaza Philadelphia - King of Prussia is seeking a courteous banquet server to provide guests with a great experience at events. You will serve food and beverages, clear plates, and work with the team to ensure smooth operations. Prior food service experience and a guest-first attitude are preferred.

The role emphasizes teamwork with banquet captains and kitchen staff, strong communication, and a focus on guest satisfaction during each event.

Qualifications

• Experience in food service is preferred.
• Excellent communication and interpersonal skills for guest interaction.
• Outstanding time management and organizational skills.
• Must have a high school diploma or GED.

Responsibilities

• Deliver and serve appetizers, main courses, condiments, desserts, and drinks to guests.
• Offer an outstanding guest experience from start to finish of each banquet event.
• Follow all food safety guidelines and ensure the team adheres to food handling standards.
• Assist with serving drinks by carrying coffee pots and water pitchers and refilling cups.
• Remove plates, replace utensils, and monitor spills or guests' special needs.

Skills

Guest service

Communication

Time management

Teamwork

Education

High School Diploma or GED

Job description

Our banquet team is looking for a courteous and attentive server who can provide our guests a great experience at special events. Our banquet servers are responsible for serving food and beverages to guests, clearing plates and silverware, and ensuring any special guest needs are met. This position requires a team-first approach since you'll be working closely with other servers, banquet captains, and kitchen staff to ensure the event runs smoothly. Our ideal applicant has experience in the food service or hospitality industry, preferably as a server.

Qualifications

• Experience working in food service is preferred
• Educational requirements include a high school diploma or equivalent GED certification
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Excellent communication and interpersonal skills for interacting with guests and other team members
• Outstanding time management and organizational skills

Responsibilities

• Deliver and serve appetizers, main courses, condiments, desserts, and other side dishes, as well as drinks to guests
• Offer an outstanding guest experience from the beginning to the end of each banquet event
• Follow all food and safety guidelines as well as ensure that the entire team is adhering to the same food handling standards
• Assist with serving drinks by, carrying coffee pots, water pitchers throughout the room, refilling guests' cups and glasses as needed
• Remove plates, replacing utensils, and keeping an eye out for spills or any special needs from guests