Banquet Operations Supervisor — Instapay & Guest Excellence

Compass Group USA; Boston (MA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Instapay (early access to wages)

High interest savings via EVEN app

Job summary

Compass Group's Levy division is hiring at the John B. Hynes Veterans Memorial Convention Center in Boston to manage daily banquet and in-house catering operations.

You will partner with sales and culinary teams to execute events, maintain facilities and inventory, and deliver guest experiences aligned with Levy standards. The role emphasizes strong attention to detail, safe service, and teamwork across departments.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Basic computer and financial knowledge.
• Ability to work flexible, extended hours and meet physical job demands.
• Passion for hospitality and guest experience.

Responsibilities

• Execute events, menus, and guest requests with strong attention to detail
• Oversee event setup, breakdown, and overall service quality
• Ensure team readiness and consistent guest service standards
• Coordinate across departments and vendors for seamless event execution
• Build strong relationships and resolve guest service issues
• Maintain safety, sanitation, and responsible alcohol service standards
• Manage inventory, reporting, and operational planning
• Monitor labor and business levels to meet budget goals
• Ensure compliance with company policies and procedures

Skills

Strong communication

Organizational skills

Problem-solving

Basic computer knowledge

Financial knowledge

Flexibility with hours

Guest-focused

Job description

Compass Group's Levy division is hiring at the John B. Hynes Veterans Memorial Convention Center in Boston to manage daily banquet and in-house catering operations.

You will partner with sales and culinary teams to execute events, maintain facilities and inventory, and deliver guest experiences aligned with Levy standards. The role emphasizes strong attention to detail, safe service, and teamwork across departments.