BANQUET OPERATIONS SPECIALIST (PT)

City-of-St.-Peters,-M; Saint Peters (MO); On-site; USD 25,000 - 39,000; Part time

Job summary

Water's Edge Banquet Center is seeking a proactive Part-Time Banquet Operations Specialist to manage diverse events from planning stages to day-of execution. You will ensure smooth operations, top-notch customer satisfaction, and efficient event processing.

The role involves assisting with event schedules, room setups, beverage services, and vendor access, while supporting the sales team and maintaining records. Shift: Tue-Sun, 4:00 p.m.–12:30 a.m.; holidays included.

Qualifications

• Must be a US citizen or lawfully authorized to work.
• Associate's degree in Hospitality Management or related field, or two years of applicable experience.
• Serv-Safe certification or obtain within one year.
• First Aid and CPR/AED certification or obtain within one year.
• Excellent communication skills (written and verbal) and proficiency with online social media.
• Working knowledge of word processing, spreadsheets and databases.
• Must be able to work nights, weekends and holidays.
• Must be physically able to participate in banquet center setups and operations.

Responsibilities

• Assist in planning work schedules for events at Water's Edge Banquet Center.
• Participate in day-of-event operations: room setups, beverages, rentals, and client/vendor access.
• Help ensure positive customer/event experiences and maximize event revenues.
• Provide top-tier customer service and timely information to clients, vendors, and planners.
• Maintain compliance with city accounting and purchasing policies for vendor contracts.
• Keep detailed event records and documentation.
• Assist with inventory ordering and materials management for the facility.
• Support event marketing and sales efforts as needed.

Skills

Excellent communication

Written and verbal communication

Proficient with online social media

Word processing

Spreadsheets

Databases

Customer service

Education

Associate's degree in Hospitality Management

Tools

None

Job description

Job Summary

Water's Edge Banquet Center is looking for a proactive and detail-oriented Part-Time Banquet Operations Specialist to help manage our diverse events. In this role, you'll play a critical part in managing events in the facility, from initial planning stages to day-of execution, ensuring smooth operations and exceptional customer satisfaction. Your expertise will contribute to creating unforgettable experiences for clients while maximizing the success and efficiency of the banquet center.

Normal Shift

Tues- Sun; 4:00 p.m.- 12:30 a.m. Including holidays (Shifts may vary based on event schedule)

Essential Functions

• Assist in the planning of work schedules for events at Water's Edge Banquet Center.
• Actively participate in day-of-event operations, managing room setups, beverage services, rental needs, and client/vendor access to the banquet center.
• Participate as part of a team to ensure positive customer/event experiences and maximum event revenues.
• Ensure top-tier customer service, providing timely and accurate information to clients, vendors, and event planners.
• Maintain compliance with City accounting and purchasing policies for all vendor contracts and purchases.
• Keep detailed event records, including reports and documentation for Water's Edge Banquet Center.
• Assist with inventory ordering, and management of materials and supplies for the banquet facility.
• Assist the Event Marketing & Sales Specialist by serving as an additional backup for sales, tours, venue bookings, and organizing events as required and outlined by the Sales Department.
• Serve as an additional point of contact for prospective clients as well as booked clients.
• Perform other job-related work as assigned.
• Perform effectively under pressure and multi-task efficiently

Minimum Requirements

• Must be a US citizen or lawfully authorized alien worker.
• Associate's degree in Hospitality Management or other related field of study or two
• (2) years of applicable experience, or any equivalent combination of education and experience.
• Serv-Safe certification or obtain within one (1) year.
• First Aid and CPR/AED certification or obtain within one (1) year.
• Excellent communication skills, both written and verbal. Proficient with online social media.
• Working knowledge of word processing, spreadsheets and databases. Must be at least twenty-one (21) years old.
• Must be able to work nights, weekends and holidays.
• Must be able to physically participate in banquet center setups, projects and operations.

Why Join Us

At Water's Edge Banquet Center, we pride ourselves on fostering a collaborative and supportive work environment. You will have the opportunity to be a part of exciting and varied events, working with a team that values creativity, customer service, and operational excellence. This role offers the perfect blend of hands-on event management and the chance to develop your skills in a dynamic setting.

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.