BANQUET OPERATIONS SPECIALIST (PT)

City-of-St.-Peters; Saint Peters (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

Water's Edge Banquet Center is seeking a proactive Part-Time Banquet Operations Specialist to manage events from planning through day-of execution, ensuring smooth operations and exceptional customer satisfaction. You will support scheduling, setup, beverage service, vendor access, and client interactions at Water's Edge Banquet Center.

Join a team dedicated to top-tier service, collaboration with sales and marketing, and maintaining detailed event records.

Qualifications

• US citizen or lawfully authorized alien worker
• Associate's degree in Hospitality Management or related field; or two years of applicable experience
• Serv-Safe certification or obtain within 1 year
• First Aid and CPR/AED certification or obtain within 1 year
• Excellent communication skills, written and verbal; proficient with online social media
• Working knowledge of word processing, spreadsheets and databases; must be at least 21
• Must be able to work nights, weekends and holidays
• Must be able to physically participate in banquet center setups and operations

Responsibilities

• Assist in planning work schedules for events at Water's Edge Banquet Center
• Participate in day-of-event operations: room setups, beverage service, rental needs, and client/vendor access
• Contribute to positive customer/event experiences and maximize revenues
• Provide top-tier customer service with timely, accurate information to clients, vendors and planners
• Maintain compliance with City accounting and purchasing policies for vendor contracts and purchases
• Keep detailed event records and reports for Water's Edge Banquet Center
• Assist with inventory ordering and management of materials and supplies
• Support the Event Marketing & Sales Specialist as backup for sales, tours, venue bookings, and events
• Serve as an additional contact for prospective and booked clients
• Perform other duties; work effectively under pressure and multi-task

Skills

Excellent communication

Team collaboration

Operational planning

Customer service

Social media proficiency

Education

Associate's degree in Hospitality Management

Serv-Safe certification

First Aid & CPR/AED certification

Two years of related experience

Tools

Excel

Word processing

Spreadsheets & databases

Job description

Job Summary

Water's Edge Banquet Center is looking for a proactive and detail-oriented Part-Time Banquet Operations Specialist to help manage our diverse events. In this role, you'll play a critical part in managing events in the facility, from initial planning stages to day-of execution, ensuring smooth operations and exceptional customer satisfaction. Your expertise will contribute to creating unforgettable experiences for clients while maximizing the success and efficiency of the banquet center.

Normal Shift

Tues- Sun; 4:00 p.m.- 12:30 a.m. Including holidays (Shifts may vary based on event schedule)

Essential Functions

• Assist in the planning of work schedules for events at Water's Edge Banquet Center.
• Actively participate in day-of-event operations, managing room setups, beverage services, rental needs, and client/vendor access to the banquet center.
• Participate as part of a team to ensure positive customer/event experiences and maximum event revenues.
• Ensure top-tier customer service, providing timely and accurate information to clients, vendors, and event planners.
• Maintain compliance with City accounting and purchasing policies for all vendor contracts and purchases.
• Keep detailed event records, including reports and documentation for Water's Edge Banquet Center.
• Assist with inventory ordering, and management of materials and supplies for the banquet facility.
• Assist the Event Marketing & Sales Specialist by serving as an additional backup for sales, tours, venue bookings, and organizing events as required and outlined by the Sales Department.
• Serve as an additional point of contact for prospective clients as well as booked clients.
• Perform other job-related work as assigned.
• Perform effectively under pressure and multi-task efficiently

Minimum Requirements

• Must be a US citizen or lawfully authorized alien worker.
• Associate's degree in Hospitality Management or other related field of study or two
• (2) years of applicable experience, or any equivalent combination of education and experience.
• Serv-Safe certification or obtain within one (1) year.
• First Aid and CPR/AED certification or obtain within one (1) year.
• Excellent communication skills, both written and verbal. Proficient with online social media.
• Working knowledge of word processing, spreadsheets and databases. Must be at least twenty-one (21) years old.
• Must be able to work nights, weekends and holidays.
• Must be able to physically participate in banquet center setups, projects and operations.

Why Join Us

At Water's Edge Banquet Center, we pride ourselves on fostering a collaborative and supportive work environment. You will have the opportunity to be a part of exciting and varied events, working with a team that values creativity, customer service, and operational excellence. This role offers the perfect blend of hands-on event management and the chance to develop your skills in a dynamic setting.

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.