Banquet Operations Manager - Flexible Schedule & Events

Pinehurst Resort; Pinehurst (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Pinehurst Country Club is seeking a Banquet Manager to oversee daily banquet operations, ensuring exceptional service and member/guest satisfaction. You will manage staffing, scheduling, event setup, service and teardown, and work closely with the PCC Food & Beverage Manager and other departments to ensure seamless events.

Strong leadership and the ability to handle high-pressure situations are essential, with the role requiring flexibility across multiple outlets and shifts within the Food &

Qualifications

• Associates degree and a minimum of three years related experience; or equivalent combination of education and experience.

Responsibilities

• Oversee daily operations of the banquet department at Pinehurst Country Club with focus on service excellence and guest satisfaction.
• Manage staffing, scheduling, event setup, service and teardown for banquets and events.
• Coordinate with PCC Food & Beverage Manager, clients, event planners and internal departments to deliver seamless events.
• Ensure compliance with safety, health, and labor regulations and maintain high standards of service and presentation.
• Directly supervise banquet staff and participate in performance reviews and coaching.
• Maintain proper inventory and supplies for banquet operations and coordinating décor where needed.

Education

Associates degree and a minimum of three years related experience; or equivalent combination of education and experience

Job description

Pinehurst Country Club is seeking a Banquet Manager to oversee daily banquet operations, ensuring exceptional service and member/guest satisfaction. You will manage staffing, scheduling, event setup, service and teardown, and work closely with the PCC Food & Beverage Manager and other departments to ensure seamless events.

Strong leadership and the ability to handle high-pressure situations are essential, with the role requiring flexibility across multiple outlets and shifts within the Food &